All times listed are Eastern.

Monday, August 23

10:00 AM
10:00 AM - 10:45 AM (0 hours 45 minutes)

Orientation

Join us on Monday and take a tour of the virtual platform. Get an overview of all the educational and networking opportunities Smarter Faster Payments has to offer. 

Event
Remote Connect
Track
Networking Events
11:00 AM
11:00 AM - 12:00 PM (1 hour)

Mapping Customer Personas & Client Co-Creation Strategies

The COVID-19 pandemic has forced companies to come up with fast and creative product solutions that understand customer needs and prioritize those needs against challenges related to corporate reso

Event
Remote Connect
Track
Practical Strategies, Real Results
T
Thomas Lopes
Product Section Manager
People's United Bank, N.A.
11:00 AM
11:00 AM - 12:00 PM (1 hour)

Contextual Banking in Perspective

To attract the next generation of customers, financial institutions of all sizes need to engage with fintechs and big tech to deliver the superior banking experience customers require.

Event
Remote Connect
Track
Disruptive Ideas & Technologies
M
Michael Vynalek
President and Chief Executive Officer
Citizens National Bank of McConnelsville
11:00 AM
11:00 AM - 12:00 PM (1 hour)

Lessons Learned: Ensuring the Fast, Accurate, and Safe Delivery of COVID-19 Economic Impact Payments

This session will go behind the scenes of the effort to get money into the hands of Americans as quickly and accurately as possible during their time of need, while preventing fraudsters from sipho

Event
Remote Connect
Track
Faster Payments Experience
T
Tom Wells
SVP, Chief Risk Officer - Digital, Innovation & Open Banking
U.S. Bank
11:00 AM
11:00 AM - 12:00 PM (1 hour)

Transforming Treasury: Treasury’s Evolving Role

Today’s treasury organizations are being impacted by the broader digital transformation happening across nearly every industry.

Event
Remote Connect
Track
Kick-Start
A
Alberto Casas
North America Head of Payments and Receivables
Citi Treasury and Trade Solutions
12:10 PM
12:10 PM - 01:00 PM (0 hours 50 minutes)

Lunch with Jane Larimer

Grab your lunch and join in an intimate conversation with Nacha’s President & CEO, Jane Larimer.

Event
Remote Connect
Track
ACH
12:10 PM
12:10 PM - 01:00 PM (0 hours 50 minutes)

Lunch with Nacha Rules Team

There are currently six - yes, six! - new Rule amendments being implemented in 2021 so this is not the year you'll want to miss getting the latest information straight from the source.

Event
Remote Connect
Track
ACH