Contact Us & FAQs

Please review our FAQs or contact us if we can assist you. 

Frequently Asked Questions

Las Vegas Event

Being held April 16-19, all Payments 2023 educational sessions and networking activities will be held at the MGM Grand Las Vegas unless otherwise noted.
All registration rates for the Payments conference can be found on the Register page. Rates for Remote Connect 2023 are published on the Remote Connect page. Register today to save and enjoy the lowest rates.
Registration open hours start at 10:30 AM PT on Sunday, April 16. Education sessions on Sunday, April 16 start at 1:00 PM PT.

The conference ends at 11:00 AM PT on Wednesday, April 19, 2023.
No, proof of vaccination is not required at Payments 2023. However please note: By attending a Nacha event, you voluntarily assume the risk that you may be exposed to or infected by COVID-19 or other communicable disease related to travel to or attendance at this event. You waive and release Nacha and its sponsors and exhibitors from and against any and all claims, liabilities and expenses arising from injury or sickness. The health and safety of our event participants is important to Nacha. As such, you also agree to not attend the event if you feel ill or knowingly had recent exposure to COVID-19 or other communicable disease.
Nacha is committed to providing all meeting participants a safe, productive, and welcoming environment free from harassment, where participants are treated with respect and dignity.

For more information, please visit: https://payments.nacha.org/anti-harassment-policy-conference-rules
Speakers and submitters will be notified of session dispensation by December 31, 2022.

For questions about the Call for Presesentations, please contact Ashley Mustico, AAP, APRP, Director, Education & Accreditation, Nacha, amustico@nacha.org.
The full detailed agenda will be available online by the end of January 2023. In the meantime view our Schedule-at-a-Glance and details on our Keynote speakers.
Full attendance at the Smarter Faster Payments conference offers 20 continuing education for both the Accredited ACH Professional (AAP) and the Accredited Payments Risk Professional (APRP). If not attending Sunday sessions, AAPs and APRPs can earn 18.4 continuing education credits. The conference will also offer other recertification credits for your professional development. We are still lining up the agenda for 2023. Stay tuned for detailed information.

Virtual Platform

Registered attendees should look out for an email approximately one week prior to the opening of the event. This communication will include your login and password information.
Session content debuts according to the timed agenda. All participants can access session recordings on-demand for up to 90 days after the event.
Remote Connect is based on Eastern Daylight Time on the website. However your display on session times in the platform is displayed in whatever time zone your device is set to with times adjusted appropriately.
Accredited ACH Professionals (AAP) and Accredited Payments Risk Professionals (APRP) can earn 15 continuing education credits. The event will also offer other recertification credits for your professional development. We are still lining up the agenda for 2023. Stay tuned for detailed information.
Nacha is committed to providing all meeting participants a safe, productive, and welcoming environment free from harassment, where participants are treated with respect and dignity.

It’s also important to note that the sharing of log-in information will not be tolerated and doing so could result in immediate ejection without refund.

For more information, please visit: https://payments.nacha.org/code-conduct-events

Get Answers

Have a question, comment or feedback about the conference? Please contact us at the email addresses below.

Registration Options
meetings@nacha.org, 703-561-1100

Cancellation Policy 
meetings@nacha.org

Exhibits & Sponsorships
sales@nacha.org

Media Inquiries
media@nacha.org, 703-561-3952

2550 Wasser Terrace, Suite 400
Herndon, VA 20171
Phone: 703-561-1100