Contact Us & FAQs

Please review our FAQs or contact us if we can assist you. 

 

Frequently Asked Questions

Convening a diverse representation of roles invested in the payments industry, this conference is the center of industry innovation. Attendees are rewarded with top-quality education, creative networking opportunities as well as an engaging fintech and solution provider exhibit hall.
 


If you are involved with the ever-changing environment of the payments industry, you can engage with fellow peers who represent organization strategists, technology, accounting and legal teams.

The Call for Presentations for Smarter Faster Payments 2025 in New Orleans and our virtual event, Remote Connect, is now closed. Stay tuned for our next Call for Presentations for the 2026 events opening this summer. For more information please, visit Call for Presentations.
Register today and save! Visit our registration page for details and special offers.
Yes, the conference offers Accredited ACH Professionals (AAP) and Accredited Payments Risk Professionals (APRP) continuing education credits. Other professional education credits can also be earned including CTP/CCM and FPAC recertification from the Association of Financial Professionals, and Continuing Legal Education credits. Visit Education | Payments 2025 for more information.

Nacha is committed to providing all meeting participants a safe, productive, and welcoming environment free from harassment, where participants are treated with respect and dignity.

It’s also important to note that the sharing of log-in information will not be tolerated and doing so could result in immediate ejection without refund.

For more information, please visit: https://payments.nacha.org/code-conduct-events

Virtual Platform

Registered attendees should look out for an email approximately one week prior to the opening of the event. This communication will include your login and password information.
Session content debuts according to the timed agenda. All participants can access session recordings on-demand for up to 90 days after the event.
Remote Connect is based on Eastern Daylight Time on the website. However your display on session times in the platform is displayed in whatever time zone your device is set to with times adjusted appropriately.
 

Phishing Advisory

Always be vigilant and look out for unsolicited spam attempts claiming to provide event-related data. Please note that Key Bookings is the official housing company for the Smarter Faster Payments Conference. Any other organization offering hotel rooms and claiming to represent Nacha, or the Payments Conference is not authorized to do so and should be reported via email to [email protected].

Get Answers

Have a question, comment or feedback about the conference? Please contact us at the email addresses below.

Registration Options
[email protected], 703-561-1100

Cancellation Policy 
[email protected]

Exhibits & Sponsorships
[email protected]

Media Inquiries
[email protected], 703-561-3952

 

11951 Freedom Drive, Suite 1001
Reston, VA 20190
Phone: 703-561-1100