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Please review our FAQs or contact us if we can assist you.

Frequently Asked Questions


Smarter Faster Payments Remote Connect will offer the following continuing education and recertification credits for your professional development.
  • Accredited ACH Professionals (AAP) – Eligible for 20 AAP Continuing Education Credits
  • Accredited Payments Risk Professionals (APRP) – Eligible for 20 APRP Continuing Education Credits
  • Certified Treasury Professionals (CTP/CCM) – Approved for up to 17.6 CTP/CCM recertification credits by the Association for Financial Professionals
  • Certified Financial Planning & Analysis (FP&A) – Approved for up to 11.6 FP&A recertification credits by the Association for Financial Professionals
  • Continuing Legal Education (CLE) - Sponsored by Kelley Drye.*

*Kelley Drye is the CLE Accredited Provider for Payments 2021 and is an accredited provider of NY, IL, CA and TX CLE. Continuing legal education sessions will offer California, Illinois and Texas general credits and New York nontransitional credit only. In accordance with the requirements of the New York State CLE Board, this non-transitional, CLE program is not approved for newly-admitted attorneys within the first two years of admission to the Bar.

Attendees can access content up to 90 days after the event or until November 30, 2021.
Smarter Faster Payments Remote Connect will be scheduled in the Eastern Time zone.

Virtual Platform

During the event dates of Remote Connect, attendees, speakers and exhibitors have opportunities to engage in the following areas:
  • Orientation — The agenda starts off with this event that includes a tour of the virtual platform and all education and networking opportunities to customize to your personal schedule.
  • Peer-to-Peer Chat — Reconnect with familiar contacts during sessions.
  • Attendee-to-Attendee meetings — Schedule a live meeting with an old or new friend.
  • Deep Dives — Enjoy these presentations on top trending industry topics.
  • Lunch & Learns — Select lunches allow you to connect with Nacha’s CEO and ACH Rules subject matter experts.
  • Exhibit booths — Interact with featured fintech solution providers.
  • Happy Hours — Participate in fun activities and catch up with new and old friends.
  • Invitation-Only Receptions — Invited guests only will gather to celebrate achievements and rekindle connections at the Chairperson's Leadership Event and the AAP/APRP Special Event.
Yes. Before the event start date those registered will receive an email with unique login instructions on how to create your account, access the event, create your profile, organize your personal schedule and customize your privacy settings. This login can only be used by the registrant and cannot be shared.
Yes. Plan your attendance. In the platform you can save sessions, events and meetings to your personal schedule. To learn more, join us for the Orientation on Monday, Aug. 23 which includes a tour of the platform.
All presentations can be accessed in the session room.
You can evaluate while in a session or right after a session has ended. However you must have already saved that particular session to your schedule. Instruction on submitting the overall event evaluation will be sent after the event has concluded.
View demos. Setup face-to-face meetings. Join a live meeting room, check out exhibitor collateral or chat with representatives to get answers to your questions. And bonus, there's a game with a chance to win prizes!
Connection is key. Don’t be an icon. Share your profile in the community and let us see who you are.

Recommendations for expanding your attendee experience:

  • Upload a photo.
  • Make yourself open in privacy settings to 1:1 meetings or personal chat to catch up with new and old friends.
  • Participate in gamification to earn badges and earn prizes.

In-Person Event

Throughout the pandemic, Nacha has relied on public health guidance, and updates from the state of California, County and City of San Francisco and the Moscone Center. Although the state currently has a plan to reopen, even under the best circumstances, there remains too much uncertainty surrounding a conference of our size. While the current pace of COVID-19 vaccine rollout is promising, several variants are impacting the U.S. Additionally, there are ongoing company travel restrictions for attendees, speakers, exhibitors and sponsors. For these reasons, we have concluded that it is not feasible to host a large, in-person, multi-day conference.
Although the state currently has a plan to reopen, even under the best circumstances, there remains too much uncertainty surrounding a conference of our size.
If you were preregistered for the in-person event, Nacha’s registration team should have reached out to you to regarding the transfer of your registration to Remote Connect.
Please email if you have more questions or need additional information.

Get Answers

Have a question, comment or feedback about the conference? Please contact us at the email addresses below.

Registration Options, 703-561-1100

Cancellation Policy

Exhibits & Sponsorships

Media Inquiries, 703-561-3952

2550 Wasser Terrace, Suite 400
Herndon, VA 20171
Phone: 703-561-1100 Fax: 703-787-0996