Contact Us & FAQs

Please review our FAQs or contact us if we can assist you. 

Frequently Asked Questions

Nacha will be accepting your session proposals beginning on Thursday, June 1, 2023.
The last day to submit your session proposals is Wednesday, August 2, 2023.
Registration for Smarter Faster Payments 2024 opens this fall. Save the date for September 2023.
Yes, the conference offers Accredited ACH Professionals (AAP) and Accredited Payments Risk Professionals (APRP) continuing education credits. Other professional education hours can also be earned. Contact education@nacha.org for more information.
Nacha is committed to providing all meeting participants a safe, productive, and welcoming environment free from harassment, where participants are treated with respect and dignity.

It’s also important to note that the sharing of log-in information will not be tolerated and doing so could result in immediate ejection without refund.

For more information, please visit: https://payments.nacha.org/code-conduct-events

Las Vegas Post-Event

You can access session presentations via the Mobile App for 60 days. Access to presentations will be disabled on June 19, 2023. To download presentations from a specific session, locate and click on the detailed session description. To download presentations to your computer, we recommend using the web version of the mobile app. Login with your mobile app login credentials. 

Materials that Nacha does not have authorization to make available electronically are excluded. Please note: we will not be able to accommodate any requests to access session materials after June 19, 2023.

How was your overall experience? Don't forget to fill out the conference evaluation survey located in the document center in the app.

Virtual Platform

Registered attendees should look out for an email approximately one week prior to the opening of the event. This communication will include your login and password information.
Session content debuts according to the timed agenda. All participants can access session recordings on-demand for up to 90 days after the event.
Remote Connect is based on Eastern Daylight Time on the website. However your display on session times in the platform is displayed in whatever time zone your device is set to with times adjusted appropriately.

Get Answers

Have a question, comment or feedback about the conference? Please contact us at the email addresses below.

Registration Options
meetings@nacha.org, 703-561-1100

Cancellation Policy 
meetings@nacha.org

Exhibits & Sponsorships
sales@nacha.org

Media Inquiries
media@nacha.org, 703-561-3952

2550 Wasser Terrace, Suite 400
Herndon, VA 20171
Phone: 703-561-1100