Contact Us & FAQs

Please review our FAQs or contact us if we can assist you. 

 

Frequently Asked Questions

Virtual Event - Remote Connect

Registered attendees should look out for an email approximately one week prior to the opening of the event. This communication will include your login and password information.
Session content debuts according to the timed agenda. All participants can access session recordings on-demand for up to 90 days after the event.
Remote Connect is based on Eastern Daylight Time on the website. However your display on session times in the platform is displayed in whatever time zone your device is set to with times adjusted appropriately.
From now through June 6th, all attendees will receive an email invite to our virtual platform Whova on the day they registered by EOD (Eastern Time). If registration occurs on or after June 9th, the attendee will receive access within an hour of registration during regular business hours.
Yes, all sessions are going to be held live on Zoom. It is recommended that you pre-download and/or update the Zoom app to the latest version prior to the conference.
Please visit the session page in Whova and look under the handouts section for the presentations that have been received by Nacha from presenters.
On the left hand side of the website tool bar, select Resources > Documents to find all continuing education credit forms.
All educational sessions during Remote Connect will be recorded. Recordings will be available two weeks following the event end date of June 11. A seperate email will be sent with the access links to view the recordings. Recordings will be available for 90 days from that email.

In-Person Event

Convening a diverse representation of roles invested in the payments industry, this conference is the center of industry innovation. Attendees are rewarded with top-quality education, creative networking opportunities as well as an engaging fintech and solution provider exhibit hall.
 


If you are involved with the ever-changing environment of the payments industry, you can engage with fellow peers who represent organization strategists, technology, accounting and legal teams.

The Call for Presentations for Smarter Faster Payments 2025 in New Orleans and our virtual event, Remote Connect, is now closed. Stay tuned for our next Call for Presentations for the 2026 events opening this summer. For more information please, visit Call for Presentations.
Registration for Smarter Faster Payments 2026 will open in September 2025.
Yes, the conference offers Accredited ACH Professionals (AAP) and Accredited Payments Risk Professionals (APRP) continuing education credits. Other professional education credits can also be earned including CTP/CCM and FPAC recertification from the Association of Financial Professionals, and Continuing Legal Education credits. Visit Education | Payments 2025 for more information.

Nacha is committed to providing all meeting participants a safe, productive, and welcoming environment free from harassment, where participants are treated with respect and dignity.

It’s also important to note that the sharing of log-in information will not be tolerated and doing so could result in immediate ejection without refund.

For more information, please visit: https://payments.nacha.org/code-conduct-events

 

Get Answers

Have a question, comment or feedback about the conference? Please contact us at the email addresses below.

Registration Options
[email protected], 703-561-1100

Cancellation Policy 
[email protected]

Exhibits & Sponsorships
[email protected]

Media Inquiries
[email protected], 703-561-3952

 

11951 Freedom Drive, Suite 1001
Reston, VA 20190
Phone: 703-561-1100