Contact Us & FAQs

Please review our FAQs or contact us if we can assist you. 

Phishing Advisory

Always be vigilant and look out for unsolicited spam attempts claiming to provide event-related data or hotel reservation services that are not from the official housing provider. Key Bookings is the official housing provider for Payments 2024 in Miami, FL. They will NOT contact you unless they are following up on a housing request you have submitted.

Frequently Asked Questions

Nacha is now accepting your session proposals through the Call for Presentations - Round 2.
The last day to submit your session proposals is Friday, December 1, 2023.
Registration for Smarter Faster Payments 2024 is now open. Register by December 29, 2023 and save up to $700! 
Yes, the conference offers Accredited ACH Professionals (AAP) and Accredited Payments Risk Professionals (APRP) continuing education credits. Other professional education hours can also be earned. Contact education@nacha.org for more information.
Nacha is committed to providing all meeting participants a safe, productive, and welcoming environment free from harassment, where participants are treated with respect and dignity.

It’s also important to note that the sharing of log-in information will not be tolerated and doing so could result in immediate ejection without refund.

For more information, please visit: https://payments.nacha.org/code-conduct-events

Virtual Platform

Registered attendees should look out for an email approximately one week prior to the opening of the event. This communication will include your login and password information.
Session content debuts according to the timed agenda. All participants can access session recordings on-demand for up to 90 days after the event.
Remote Connect is based on Eastern Daylight Time on the website. However your display on session times in the platform is displayed in whatever time zone your device is set to with times adjusted appropriately.

Get Answers

Have a question, comment or feedback about the conference? Please contact us at the email addresses below.

Registration Options
meetings@nacha.org, 703-561-1100

Cancellation Policy 
meetings@nacha.org

Exhibits & Sponsorships
sales@nacha.org

Media Inquiries
media@nacha.org, 703-561-3952

2550 Wasser Terrace, Suite 400
Herndon, VA 20171
Phone: 703-561-1100