Contact Us & FAQs

Please review our FAQs or contact us if we can assist you. 

Phishing Advisory

Always be vigilant and look out for unsolicited spam attempts claiming to provide event-related data or hotel reservation services that are not from the official housing provider. Key Bookings is the official housing provider for Payments 2024 in Miami, FL. They will NOT contact you unless they are following up on a housing request you have submitted.

Frequently Asked Questions

Visit our website at https://payments.nacha.org/register for detailed information on registration fees and the link to register for the event. 
Yes. Smarter Faster Payments offers Accredited ACH Professionals (AAP) and Accredited Payments Risk Professionals (APRP) 20 continuing education credits. Approved for up to 14.2 CTP/CCM recertification credits by the Association for Financial Professionals at the rate of one credit for each 50 minutes of attendance. Approved for up to 12.2 FPAC recertification credits by the Association for Financial Professionals at the rate of one credit for each 50 minutes of attendance. Contact education@nacha.org for more information.

 

Continuing Legal Education (CLE) are also offered at Smarter Faster Payments 2024. Learn more.

Visit the Mobile App FAQ webpage for details on how to download and plan your attendence at the event. Contact education@nacha.org for more information.
Nacha is committed to providing all meeting participants a safe, productive, and welcoming environment free from harassment, where participants are treated with respect and dignity.

It’s also important to note that the sharing of log-in information will not be tolerated and doing so could result in immediate ejection without refund.

For more information, please visit: https://payments.nacha.org/code-conduct-events

Virtual Platform

Registered attendees should look out for an email approximately one week prior to the opening of the event. This communication will include your login and password information.
Session content debuts according to the timed agenda. All participants can access session recordings on-demand for up to 90 days after the event.
Remote Connect is based on Eastern Daylight Time on the website. However your display on session times in the platform is displayed in whatever time zone your device is set to with times adjusted appropriately.

Phishing Advisory

Always be vigilant and look out for unsolicited spam attempts claiming to provide event-related data or hotel reservation services that are not from the official housing provider. Key Bookings is the official housing provider for Payments 2024 in Miami, FL. They will NOT contact you unless they are following up on a housing request you have submitted.

Get Answers

Have a question, comment or feedback about the conference? Please contact us at the email addresses below.

Registration Options
meetings@nacha.org, 703-561-1100

Cancellation Policy 
meetings@nacha.org

Exhibits & Sponsorships
sales@nacha.org

Media Inquiries
media@nacha.org, 703-561-3952

2550 Wasser Terrace, Suite 400
Herndon, VA 20171
Phone: 703-561-1100