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Risk-Free Program Exchange Policy

Signed up for one event but prefer to attend the other instead? No problem! We’ll make the change for you and refund or invoice you for the difference in registration fees, as applicable. Simply submit your registration transfer request in writing via email to meetings@nacha.org by April 10, 2023.

Note: this exchange policy pertains to Smarter Faster Payments and Remote Connect only.

Cancellation Policy

Cancellation requests will not be accepted via telephone and must be submitted in writing via email to meetings@nacha.org or fax to (703) 713-1641. Refunds will be processed for the amount paid minus a $200 processing fee if the request is received by Thursday, March 2, 2023. NO REFUNDS will be granted after Thursday, March 2, 2023. Please ensure that you are registered at the proper rate and type (e.g. Member/Nonmember, etc.). No refunds for rate adjustments, due to improper selection of registration type, will be made after Thursday, March 30, 2023.

*Corporate End User Rate: Registrant must be employed directly by a business, corporate, state/local government, charitable or religious organization, or higher education institution (or enrolled student). The user’s organization originates and/or receives payments as a client of a financial institution or processor/solution provider and does not offer solutions, products or services to enable or support payments as its primary line of business. If you do not see this rate available during the online registration process and you believe you are eligible to receive this rate, please fill out and submit your information via the Corporate Rate Eligibility Form. Nacha reserves the right to determine eligibility.

**Attorney Rate: Registrant must be employed directly with a legal firm or legal counsel for a financial institution. If do not see this rate available during the online process and you believe you are eligible to receive this rate, please fill out and submit your information on the 2023 Attorney Registration Form.

***Exhibit Hall Only: Exhibit Hall Only participants may not attend concurrent sessions, the spotlight speaker series or the Tuesday Luncheon with speaker.

Exhibit Hall Only participants may attend Topical Talks, the Monday and Tuesday Morning Keynotes and the Payments Connection.

⁺Group member/government discount. Enjoy $200 off the listed fee for each individual in groups of 10 or more, when you register all from the same organization at the same time. Group discounts are available for individuals from Member and U.S. Federal Government organizations only. Contact meetings@nacha.org for more information. This offer does not begin until January 1, 2023.