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Impactful Training Strategies: Educating Originators on Rules, Risks, and Readiness

Overview

Date 03:10 PM - 04:00 PM (0 hours 50 minutes)
Monday, June 08
Track
ACH
Event
Remote Connect

Create engaging and actionable ACH training that resonates with Originators by focusing on strategies that bring rules-based content to life and drive real understanding. This session explores how to design effective training that reinforces the shared responsibilities of financial institutions and Originators, using practical educational tools and scaffolding frameworks to support growth, strengthen compliance, and enhance the overall integrity of the ACH Network. Attendees will leave with clear, applicable methods to elevate their ACH education programs, improve engagement, and deliver training that not only informs but creates lasting impact.

Speakers:

Lau Lawrence
Lawrence Lau, AAP
SVP, Director of Payments, Digital & Product Management
West Coast Community Bank