Rule Breakers: Exploring Nacha's System of Fines, Arbitration, and How FIs Should Respond

Of course we know you would never break the Rules, but what happens when you are party to an ACH transaction where another financial institution does not appear to be complying with the Nacha Operating Rules? And what about when the breach of warranty process goes nowhere because the respondent is not cooperating? During this session, speakers discuss what is required when a financial institution receives a Report of Possible Rules violation, request for proof of ACH Compliance audit or is contacted to provide ODFI Return Rate Reporting. By reviewing case studies and scenarios handled by Nacha staff presenters explore the System of Fines and Arbitration processes and discuss how they can be used to help resolve issues of non-compliance and disputes between financial institutions. Attendees will also learn how to respond to various Nacha obligations in ways that will ensure compliance with the Nacha Operating Rules.