01:00 PM Sunday, 01:00 PM - 01:50 PM (0 hours 50 minutes) Creating a Digital Highway: The Road to Transforming B2B Payments Event In-person Track Small to Large Business Perspectives G Guy Berg Vice President, Payments, Standards & Outreach Group Federal Reserve Financial Services R Robert Hudecek RemitPlus Product Manager ProfitStars - A Jack Henry Company M Michael Young CEO Photon Commerce
10:15 AM Monday, 10:15 AM - 11:05 AM (0 hours 50 minutes) You Should @ Them: Navigating Customer Service in the Current Social Media and Generational Climate Event In-person Track Small to Large Business Perspectives B Beverly Dines Director of Customer Experience and QA Aeropay
01:45 PM Monday, 01:45 PM - 02:35 PM (0 hours 50 minutes) Solving Corporate Payment Challenges with APIs Event In-person Track Small to Large Business Perspectives R Ruchi Bhardwaj Principal Product Manager, Financial Services, Business Network OpenText A Ashish Chaughule Senior Vice President Citibank N.A. R Rene Schuurman Director, CashPro API, Global Transaction Services Bank of America N.A.
02:50 PM Monday, 02:50 PM - 03:40 PM (0 hours 50 minutes) Satisfying Your Hunger or Causing Indigestion – A Discussion on Payment Innovation in the U.S. Event In-person Track Small to Large Business Perspectives C Christopher Chazin North America Head, Emerging Receivables and Instant Payments Citi Treasury and Trade Solutions
C Christopher Chazin North America Head, Emerging Receivables and Instant Payments Citi Treasury and Trade Solutions
02:50 PM Monday, 02:50 PM - 03:40 PM (0 hours 50 minutes) Big Opportunities in Micro and Small Business Banking Event In-person Track Small to Large Business Perspectives S Shon C Cass Executive Vice President, Founder, Chief Experience Officer Texas Security Bank D Debbie Smart, CTP, NCP Senior Product Marketer Q2 Software, Inc.
04:40 PM Monday, 04:40 PM - 05:30 PM (0 hours 50 minutes) Seamless B2B Payments: When Transformational Technologies Meet Traditional Processes Event In-person Track Small to Large Business Perspectives C Christopher Clausen Senior Vice President and General Manager Echo Health, Inc. C Cyndee Redmond, AAP, CTP Senior Manager, Information Technology Synovus Bank L Laura McGortey Payments Product Group Manager, Treasury & Payment Solutions Synovus Financial Corporation S Shauna Wesley-Baxley Vice President, Accounting Johnson & Johnson, Inc.
L Laura McGortey Payments Product Group Manager, Treasury & Payment Solutions Synovus Financial Corporation
11:20 AM Tuesday, 11:20 AM - 12:10 PM (0 hours 50 minutes) Is Your Treasury Function Safe in Today’s Hybrid Work Environment? Event In-person Track Small to Large Business Perspectives C Craig Artz SVP CashPro Product Manager-Fraud Education Bank of America N.A. K Kiki Perera Executive VP PennyMac Loan Services B Benjamin Tweel SVP, Global Information Security Bank of America N.A.
04:05 PM Tuesday, 04:05 PM - 04:55 PM (0 hours 50 minutes) DE&I Banking with Minority Depository Institutions Event In-person Track Small to Large Business Perspectives J Jonathan M. Jacob Head of Minority Depository Institutions & Strategic Client Partnerships Wells Fargo C Christina Keitt Chaney, MBA, PMP Executive, Head of Sales and Relationship Management MoCaFi
J Jonathan M. Jacob Head of Minority Depository Institutions & Strategic Client Partnerships Wells Fargo