Scheduled session times are placeholders and will be updated

Monday, August 23

12:00 PM
12:00 PM - 01:00 PM (1 hour)

Payment Chaos: How to Navigate the Changing Landscape

With all the new payment methods that have been introduced in the past few years, customer confusion is one of the side effects of that change.

Event
Remote Connect
Track
Practical Strategies, Real Results
R
Robert Abrams
Global Business Owner, Accounts Payable Disbursements
Amazon.com
T
Tim Ruhe
VP, Strategy & Partnerships
Fiserv
12:00 PM
12:00 PM - 01:00 PM (1 hour)

Cabarrus County’s Move to 100% ACH B2B Payments

It is widely understood that the manual process used for collecting and verifying B2B payment instructions is both expensive and ripe for exploitation by fraudsters.

Event
Remote Connect
Track
Cybersecurity & Risk
12:00 PM
12:00 PM - 01:00 PM (1 hour)

Taming the Top Six Most Common Billing & Payment Monsters

Speakers have condensed highly complex billing and payment challenges into a fun, engaging, and highly educational session to help billers solve the payment challenges that often plague their staff

Event
Remote Connect
Track
Smarter Payments Experience
C
Chris Trainor
Vice President, Product and Partnerships
Paymentus Corporation
12:00 PM
12:00 PM - 01:00 PM (1 hour)

Lessons from Uber: Response, Recovery and Growth Strategies For Global AR Teams In 2021

With the onset of the COVID-19 crisis, customer-facing AR teams, such as payment and collections, had to pivot their strategies, adopt technology, and altogether get used to a new way of working.

Event
Remote Connect
Track
Corporate & End User Perspectives
M
Moody Lam
Financial Operations Manager
Uber Technologies
L
Linda Lei
GPO, B2B Customer Payments and Credit
Uber Technologies
12:00 PM
12:00 PM - 01:00 PM (1 hour)

10, 60, 95: What Do They All Mean?

While consumer and corporate ACH disputes may be everyday occurrences, financial institutions must comply with both Regulation E and the Nacha Operating Rules when responding to account holder alle

Event
Remote Connect
Track
ACH