With all the new payment methods that have been introduced in the past few years, customer confusion is one of the side effects of that change.
Monday, August 23
As the U.S. continues along the path towards immediate payments, many financial institutions are still hesitant to begin this journey.
It is widely understood that the manual process used for collecting and verifying B2B payment instructions is both expensive and ripe for exploitation by fraudsters.
Speakers have condensed highly complex billing and payment challenges into a fun, engaging, and highly educational session to help billers solve the payment challenges that often plague their staff
Join this session to discuss how the payment system was used to perpetrate pandemic related frauds in the Payroll Protection Program and Unemployment Insurance.
Many small business have gone digital to drive sales and acquire customers, meeting them on the channels they were using.
With the onset of the COVID-19 crisis, customer-facing AR teams, such as payment and collections, had to pivot their strategies, adopt technology, and altogether get used to a new way of working.
If you still have a fully or partially manual vendor setup and maintenance process, then you are on the front line to protect your company from fraudulent payments.
The constantly evolving payments ecosystem requires faster and smarter technologies to support risk and compliance. These operations must also be lean and efficient.
While consumer and corporate ACH disputes may be everyday occurrences, financial institutions must comply with both Regulation E and the Nacha Operating Rules when responding to account holder alle