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Simplifying Exception Handling
Overview
Date
03:10 PM - 04:00 PM (0 hours 50 minutes)
Monday, June 10
Track
ACH
Event
Remote Connect
In the perfect payments world, there would be no exceptions, and all transactions would be processed systematically with no human intervention. The simple truth is there is no perfect payments world and there will always be exceptions. This session provides an in-depth demonstration of how to take the complexity out of exception handling. Attendees will come away from this session with practical ways to simplify how exceptions are handled through controls, automation, robust reporting, and enhanced policies and procedures.
Speakers:
Aaron Baskerville, AAP
Senior Operations Manager, Business Enterprise Solutions Team
Discover Financial Services, Inc.
Kristy Coulbourn, AAP
Senior Operations Manager, Business Enterprise Solutions Team
Discover Financial Services, Inc.
Aylin Dindi, AAP
Operations Specialist, Electronic Funds Transfer Team
Discover Financial Services, Inc.