Advancing the Target Operating Model for Modern Payment Processing

The payments industry, which generates one-third of a bank's revenue, is facing significant margin pressures. These challenges stem from the high costs of modernizing legacy systems, keeping up with technological advancements, navigating regulatory changes and meeting evolving customer expectations—all while competing for wallet share with fintechs and emerging business models. Speakers in this session explore practical case studies showcasing how FIs can not only survive but thrive by radically transforming their target operating models. Gain valuable insights into how these choices can drive competitive advantage and innovation in a challenging landscape.