Shifting Payments Options: The New Customer Experience
Overview
The payments paradigm has shifted. With faster payment options flooding the market consumers are savvy about wanting to choose how they get paid. The good news is that payment alternatives—beyond standard paper checks—are out there, and organizations have the ability to provide that level of choice helping to boost long-term customer relationships along the way. In this session hear how industry players are working together to create new partnerships that embrace these robust emerging technologies to reshape customer experiences. Attendees learn how providing payment choices via RTP, ACH, Zelle, wallet or cards, as well as options that support financial inclusivity for unbanked and underbanked communities, can help organizations quickly modernize their current payment systems to accommodate secure payouts via a wide array of payment options.