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Instant Payments Retrospective: How Community Banks & Credit Unions Navigated Their First Year

Overview

Date 04:10 PM - 05:10 PM (1 hour)
Monday, April 28
Track
Faster Payments Experience
Event
In-person

In Nacha 2024, the credit union and banks on the panel shared their plans and goals for launching instant payments receive and send. Now that it’s a year later, we will revisit with the team how well it worked and what they learned in the process. During this session, the speaker, a former member of the team that designed and developed the RTP® network at The Clearing House, will host a panel discussion where they will discuss their real-life experiences with instant payments. Join us to hear about their experience on both send and receive for over a year as it pertains to use cases, operational experience, member retention, fraud, and member satisfaction

Speakers:

C
Colin Eagan
Real Time Payment Administrator
Veridian Credit Union
Anne Sharkey
Anne Sharkey
Senior Vice President & Chief Risk Officer
First Internet Bank