Examining How FIs Rate Their Ability to Thrive and Compete

Research is being conducted into how financial institutions compete and win in payments, with a particular lens on innovation and differentiators. This session will provide valuable learnings from research, covering all points along the value chain, and across all payment rails, into how financial institutions compete and win in payments, with a particular lens on innovation and differentiators. The speaker will focus on what financial institutions believe to be standout feature for their institutions, and where feel they are doing great things as well as what lessons financial institutions can learn from these findings, highlighting the strategies for success, from culture to technology to operations, and where the industry is heading.