AI in Action: Unlocking the Future of Payments Operations

Artificial Intelligence is no longer a futuristic concept reshaping the way businesses operate, and payments are no exception. This session will explore how AI is transforming operational payment environments, from streamlining exception handling to enabling smarter decision-making and proactive risk mitigation. As AI becomes increasingly embedded in our daily lives, the expectations for faster, more intelligent, and more responsive payment systems are rising. Attendees will gain a foundational understanding of how AI technologies such as machine learning, natural language processing, and agentic AI are being deployed in payment operations today. Through real-world use cases and practical
examples, this session will highlight opportunities for financial institutions, corporates, and fintechs to modernize their operations.