Trending Now Track

Trending Now Track

Sessions focus on the market analyses as well as prevailing technology-based concepts and trends that are shaping the way we do business today and tomorrow.

 

Around the World in 50 Minutes: Payments Innovation in Action!

Trending Now | Intermediate
 
In the payments arena, there is no shortage of good ideas. However, the challenge for financial institutions is filtering those ideas to reflect payments trends, knowing what products and services consumers are receptive to, and where companies can leapfrog off of existing innovations in the marketplace. Speakers bring together unique and exclusive content that provide a global perspective on trends and practical innovation. Real-life examples of new and different payments innovations that financial institutions have introduced recently into markets across the globe are shared, providing attendees a look at payments innovations that are already resonating with consumers and driving value and results. Attendees can adopt, adapt and/or use these fresh perspectives to spur new ideas and smart decisions around innovation in their own organizations.
 
Deborah L. Bianucci
President & CEO, BAI
 
Alexander Sion
GM, Mobile Channel, J.P. Morgan

Blockchain 3.0: Moving to Mature Deployment

Trending Now | Advanced
 
Each year brings new developments in blockchain and distributed ledger technology and their various applications. The financial services industry is finally moving from lightweight proofs of concept to live production. Which of the many use cases currently in development hold the greatest promise for payments and transaction banking service providers? What are the latest developments in regulatory oversight? This panel explores these questions by highlighting specific use cases from the presenters’ recent experience, and provides suggestions on how FIs can map a way forward from the early adopter phase into mature application deployment.
 
Vivek Kohli
Director, TS Emerging Payment Technology Head, BNY Mellon
 
Todd McDonald
Co-Founder, Head of Partnerships, R3
 
Vinay Prabhakar
Head of Product Marketing, Transaction Banking, Finastra

Cash Access Evolution: Is it Time to Go Card-Free?

Trending Now | Intermediate
 
Even while consumers continue to require safe access to their cash, they have come to expect intuitive technology solutions and on-demand services that are easy, secure and convenient. Unexpected situations occur every day, and consumers’ on-the-go lifestyles sometimes make it difficult to keep a debit or other payment card on hand. Compounding this situation is fraud risk associated with physical card use and ATM skimming. Learn how you can best position yourself to successfully meet the needs of a diverse and changing consumer financial services market with card-free ATM access.
 
Sarah Salva
VP, Electronic Banking Manager, Heritage Bank
 
Carol Specogna
Vice President Accel Network, Fiserv

Customer Experience is Now Table Stakes for B2B Digital Payment Adoption

Trending Now | Advanced
 
Driven by the slick and effortless experiences available to consumers beyond the banking world, business customer expectations for payments products have transformed. This panel – representing contrasting points-of-view from fintech, banking and user experience (UX) design – explores the opportunities, drivers and methods associated with injecting human-centered design into the development of digital solutions for B2B use. Voice-of-the-customer perspectives add to the exploration of compelling, real-life how-tos for financial institutions and their technology partners seeking to effectively bring UX to the forefront. Learn how to incorporate customer co-design and collaboration throughout the stages of product life cycle, including iterative improvement of mature solutions.
 
Sanjeev Kriplani
SVP, Marketing & Product Management, Bill.com
 
Stephen Markwell
Managing Director & Product Executive, Commercial Bank, J.P. Morgan

Giving a Voice to Payments in a More Cognitive World

Trending Now | Intermediate
 
The continued global evolution to real-time payments and a more cognitive world with artificial intelligence requires financial institutions to assess how to move to cognitive payments platforms. This includes virtual assistants, API economy, cloud, blockchain and advanced analytics. What do these new environments look like? How can financial institutions begin moving from their current legacy environments to these new, open ones? This session includes a demo of voice-initiated payments using Watson in both retail and corporate scenarios, and an example of a roadmap for implementing a cognitive payments platform.
 
Jeffrey D. Clayton
Exec IT Architect, Payment Solutions, IBM

Payments Decisions at the Point-of-Sale

Trending Now | Intermediate
 
This session – relying on a comprehensive study of more than 2,500 U.S. consumers – dives deeply into key questions about how consumers decide what payments method to use at the point-of-sale. Session attendees learn the factors that influence how consumers pay for any given purchase at the point-of-sale and more. Leave this session with an understanding of when consumers shop online, what factors influence choice of a payments tool; how consumers choose a stored or default card; the incentives, if any, that promote switching; and with Apple Pay and Samsung Pay gaining traction in the U.S., what the outlook is for these and other mobile and digital payment tools.
 
Joel Stanton
Senior Research Manager, Lightspeed Research, Inc.

Public Policy Scorecard: Payments, Politics & Personalities

Trending Now | Intermediate
 
Payments are in a period of innovation, and the growth of the industry has brought more scrutiny from policymakers. Policy changes have been unprecedented and government actions are impacting private-sector rulemaking. Community banks and credit unions are likely to see many legislative and regulatory benefits as Congress addresses dismantling Dodd-Frank, but will Congress be able to successfully address legislation and influence regulations that will favorably impact financial institutions of all sizes? Speakers address the future of the CFPB, who is calling the shots in the White House, mid-term election predictions, prospects for cyber/data legislation and how fintech political power may impact policy and force financial inclusion. *Session topics may vary slightly due to the fluid political climate in Washington.
 
Jeremy D. Pritchard, AAP, CTP
SVP, Senior Treasury Professional, State Bank & Trust Company
 
William D. Sullivan
Senior Director & Group Manager, Government & Industry Relations, NACHA - The Electronic Payments Association

Reaching Millennial & Gen Z Customers: The Appeal of Philanthropic Giving

Trending Now | Fundamental
 
For the first time, the majority of American consumers across all generations are willing to pay more to align their spending with their values. Millennials are driving the trend toward mission-led brands and socially responsible investing. Yet, four out of their 10 least loved brands are financial institutions. Gen Z, meanwhile, are also heavily focused on giving, although their philanthropic inclinations differ from millennials. This interactive session explores the growing interest and activities in philanthropy among millennials and Gen Z as panelists discuss their unique giving profiles, and ways in which financial institutions can better engage these younger customers by appealing to their values-based consumer behavior.
 
Diane Boyd
CEO & Co-Founder, Change the World Fund
 
Moderator: Rick Fiorito
Chief Revenue Officer, Transactis, Inc.
 
Paul Lamb
Chief Partnership Officer & Co-Founder, Change the World Fund
 
Co-Presenter to be announced

Real-Time Payments: Creating Value for Customers

Trending Now | Intermediate
 
The U.S. payments landscape is undergoing significant change with the launch of real-time payments networks and increased adoption of open APIs to streamline payments and improve customer service. While some financial institutions have been quick to adopt these new technologies, fundamental questions still remain regarding how to deliver customer value for these advancements. Industry experts discuss how financial institutions are leveraging real-time payments and open APIs, developing new revenue streams, and gaining competitive advantage by offering new products and services.
 
Moderator: Mihail Duta
Head of Product Management, Americas Payments Solutions, Finastra
 
Steve Ledford
SVP, Product & Strategy, The Clearing House
 
Keith Riddle
EVP, Enterprise Solutions Development, Corporate One Federal Credit Union

Simple, Personal & Seamless: The Payments Experience in the Age of Connected Devices

Trending Now | Intermediate
 
The digital evolution is driving a shift towards richer, more connected customer experiences. Advances in AI, chatbots, and virtual assistants are transforming business interactions to be more conversational and context-aware. The technology available today leads consumers to form expectations that apply to any service they use, including payments. Billers must think outside the box to better connect, engage and transact with customers on the platforms where they spend the most time. In this session, explore the key trends reshaping the customer experience in a connected world, gain insight into the expectations of today’s digital consumers, and learn new ways to engage customers on emerging digital channels.
 
Stuart Bain
Director, Product Management, Alacriti, Inc
 
Jeff Pauly
Senior Product Manager, Bank of America
 
Luke Stowe
Chief Information Officer, City of Evanston, IL

Update on the Secure Payments Task Force

Trending Now | Intermediate
 
Since its inception in summer 2015, the broad and inclusive 180-participant Secure Payments Task Force has been hard at work to advance payments system safety, security and resiliency in the U.S. In this session, panelists provide an update on these efforts as they address how to better understand the security controls in place across different payments types today. Panelists also share task force recommendations on how to gain more insight into fraud and risk issues as they emerge, and how to improve your organization’s information security profile by leveraging information-sharing opportunities and mechanisms available in the industry today.
 
Moderator: Todd Aadland
SVP, Payments Security Strategy Leader, Federal Reserve Bank of Chicago
 
Reed Douglas Luhtanen
Senior Director, Payments Strategy, Walmart Stores, Inc.
 
Suzanne Martindale
Staff Attorney, Consumers Union, Advocacy and Policy from Consumer Reports
 
Peter Tapling
Chief Revenue Officer, Early Warning

What a Great Time to Be A Midmarket FI

Trending Now | Intermediate
 
Customer expectations for digital services are rising and financial institutions are investing billions into the never-ending digital transformation. On the surface, these growing technology requirements would burden the small and medium financial institutions and impair their ability to compete with larger ones. However, the emergence of fintech APIs allows midmarket financial institutions to craft a broader and more modern service portfolio. Speakers discuss how APIs are creating a golden age for regional banking, focusing on how your institution can become a trusted custodian of your customer’s data and information, using it to safely and seamlessly access new services.
 
Lisa Shields
Chief Executive Officer, FI.Span
 
Co-Presenter to be announced
Session details are subject to change.