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Topical Talks

Intimate discussion groups that enable lively dialogue and debate on today’s hottest topics in payments. Attendees with Exhibit Hall Only/Guest badges are welcome to participate.

Monday, April 24

10:15 – 11:05 AM
Real-time Payments: Are You Prepared?

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Tuesday, April 25

4:30 – 5:30 PM
Understanding the Role of Trust in Financial Services

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Monday, April 24

11:20 AM – 12:10 PM
Faster Payments Ecosystem and Implications for Industry Participants

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Topical Talk Descriptions



Real-time Payments: Are You Prepared?

The launch of real-time payments networks promises to provide speed, convenience and 24/7/365 availability to make and receive payments. But is your financial institution ready to handle payments in real-time? Our experts will explore some of the challenges in adopting real-time payments, and provide insights on how to prepare.

Steve Ledford
SVP, Product & Strategy, The Clearing House
 
Keith Riddle
EVP, Enterprise Solutions Development, Corporate One Federal Credit Union
 
Gene Neyer
Head of Product Management, Global Transaction Banking Solutions, D+H
 

Faster Payments Ecosystem and Implications for Industry Participants

Faster Payments developments are progressing rapidly in the US. The development of the infrastructure has operational implications for practitioners and providers alike. While the day to day transaction management will likely need to be adjusted, new capabilities like Request for Payment will open new avenues for practitioners. This talk will be focus on considerations that practitioners may or may not be thinking about, learnings from some of the global rollouts of Faster Payments and Innovation / Application opportunities that the industry views as viable post infrastructure development.

 
Christopher Chazin
Director, Product Head, Emerging Payments & Channels, N.A. Payments & Receivables, Citibank N.A.



Are Siri, Alexa, Zelle Your Next Payments Fraud Threat? Protecting a Third Party World

“Alexa, pay my electric bill.”

In the age of Open API Banking, Financial Institutions will meet consumer demand for innovative payments by allowing third party applications to directly access bank accounts. These applications could range from digital attendants such as Siri, to bill pay processors and e-commerce applications, changing the way both retail and commercial FIs do business. Open API banking opens up exciting innovative products to FIs and their retail and commercial customers, but these relationships also introduce new fraud threats. In this Topical Talk session, learn how analytics-driven enterprise fraud solutions will protect the new open API banking channel.

 
Mike Diamond
Senior Director, Product, NICE Actimize 

Understanding the Role of Trust in Financial Services

Trust is central to the relationship that financial institutions have with their customers. Every stage of a financial relationship, from acquisition through servicing, and especially when fraud comes into play, represents an opportunity to manage that trust. The pressure to get it right is greater than ever because with increased regulatory and media scrutiny around financial service practices, the consequences of a misstep have the potential to be magnified a hundred-fold. During this topical talk, Javelin will engage with attendees to explore the drivers of trust and the challenges that competing business and operational interests can create for maintaining it, along with best practices for bolstering trust to build a strong foundation for a mutually beneficial relationship with customers.

Alphonse Pascual, CFE
SVP, Research Director, Head of Fraud Security, Javelin