Sunday Workshops

Sunday Workshops

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Covering a wide variety of payments industry topics, these two-hour workshops employ interactive training techniques that provide attendees with meaningful value and practical tools such as checklists and resource papers. These sessions take place Sunday, May, 5, 2019.

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1:00-3:00 p.m.

ACH Network Transaction Participants & Usages

Pre-Conference Workshops | Room: Crystal ABC

This workshop introduces attendees to the ACH Network and ACH payments. The speakers will review the functionality of the Network and how it supports payments and information, key attributes, and funds flow for debit and credit entries. Workshop attendees will learn how Standard Entry Class (SEC) Codes are used for Direct Deposit and Direct Payment via ACH, consumer and corporate payments, and nonpayment entries. Participant roles and responsibilities are explored as well. Bring your questions to this informative session.

Questions answered by this session:
1. What are the roles and obligations of participants in the ACH Network?
2. What is the transaction flow and what are the capabilities of ACH debits and credits?

Michele Barlow, AAP, NCP
Vice President, WACHA - The Premier Payments Resource
Jennifer Kirk, AAP
VP, Education, EPCOR

Understanding the Benefits of International Payments

Pre-Conference Workshops | Room: Grand 9-10

As organizations become more global, it is increasingly important to understand the implications of international payments. This workshop introduces attendees to key concepts and practices, including international trade, foreign exchange, and payments and collections. Speakers provide a deeper look into the growing areas of international ACH and contactless/mobile payments, as well as regional updates and trends. Attendees gain significant insight into the complex and exciting world of international payments.

Questions answered by this session:
1. What are the key concepts and practices – including international trade, foreign exchange, payments and collections – of international payments?
2. What can the U.S. learn when considering payment similarities and differences in other geographies?

Jane Hennessy
G2 Web Services Consultant, G2 Web Services
Alan S. Koenigsberg
Chief Revenue Officer, Traxpay AG

Understanding Cross-Channel Payments Risk

Pre-Conference Workshops | Room:Grand 11-12

Managing risk across business lines is crucial to your organization's success. Industry experts cover complex concepts and examine nuances of building a successful risk management strategy and understanding how compliance and requirements are balanced with discretionary risk management decisions. Attendees come away with knowledge on managing overall risk associated with electronic payment processing and the tools available to help develop risk policy across various lines of business.

Questions answered by this session:
1. How can you exercise latitude with respect to risk appetite and defend your approach to auditors and examiners?
2. How does risk fit into daily operations and decisions made at your institution regardless of its size?

Andrew M. Barlow, AAP, NCP
Executive Vice President, WACHA - The Premier Payments Resource
Adrian K. Brown, AAP, APRP
Member Engagement & Education Manager, The Clearing House Payments Authority
Devon Marsh
Senior Vice President, Wells Fargo

ABCs of APIs

Pre-Conference Workshops | Room: Crystal DEF

Application programming interfaces (APIs) have proven their value across many industries for a number of years now, allowing for a model of smart integration and seamless experiences. The pendulum for this model now swings towards banking, with services ranging from bank account management to fraud prevention via real-time payment validation. This workshop introduces the concepts of APIs, how they might be used in the payments world and what NACHA and industry stakeholders are doing to advance their usage.

Questions answered by this session:
1. What is an API and why are they so important for the payments industry?
2. What are some common use cases for APIs?

George M. Throckmorton
Managing Director, Strategic Initiatives and Network Development, Nacha
Christina McGeorge
Vice President, Solutions Consulting & Product Marketing, D3 Banking Technology

The Faster Payments Evolution

Pre-Conference Workshops | Room: Crystal G1

Same Day ACH, Real-Time Payments, Zelle and other faster payment options continue to expand, and many of us feel like we are on information overload. Making decisions on where to go with faster payments can be baffling, whether you are a financial institution or corporate practitioner. This workshop lays out the fundamentals of faster payments and the role NACHA and the RPAs play in the faster payments education space. Payments experts and industry stakeholders will lead workshop attendees on a journey of how we got here, what we are doing now that we are here, and what they see for the future.

Questions answered by this session:
1. What are some of the newer faster payments options and how do transaction flows and risk and compliance considerations differ between platforms?  
2. What is the value of devising a comprehensive faster payments strategy to meet client needs and streamline organizational processes?

Joseph Casali, AAP, NCP
Senior Vice President, NEACH
John M. Curtis, AAP, APRP, NCP
SVP, Education & Training, WesPay
William D. Sullivan
Senior Director & Group Manager, Government & Industry Relations, Nacha

Managing Your Third-Party Senders

Pre-Conference Workshops | Room: Grand 13-14

Since the launch of the Third-Party Sender registration initiative, we can finally see the real impact and number of Third-Party Senders in the ACH payments space. This workshop examines what a financial institution needs to do to identify, qualify and manage Third-Party Senders (and other high risk customers) to mitigate some of the risk in providing them banking services.

Questions answered by this session:
1. How can your organization evaluate whether to retain a newly discovered Third-Party Sender?
2. What are the components of a Third-Party Sender program?

Annette Higgins, AAP
Compliance Officer, Cash Flow Solutions Inc.
Larry Matteson, AAP, APRP
Vice President, Risk Management, EPCOR

3:30-5:30 p.m.

ACH Network Warranties, Obligations & Risk Management

Pre-Conference Workshops | Room: Crystal ABC

Building on topics discussed in ACH Network Transaction Participants & Usages, attendees gain a deeper understanding of concepts and nuances in the NACHA Operating Rules that relate to payment origination and receipt, risk management, compliance, enforcement and exception processing. Speakers explore operational, legal and business aspects of the Rules, and offer insights into best practices – paying special attention to warranties, liabilities, and responsibilities surrounding ACH participation. Attendees learn to draw distinctions between commercial and consumer considerations, explore ODFI and RDFI perspectives, and discuss the use of third parties.

Questions answered by this session:
1. What are the obligations for all ACH Network participants?
2. How can any ACH Network participant, regardless of role, ensure an organization is in compliance with the Rules and what are the consequences for noncompliance?

Mark Joseph Dixon, AAP, NCP
Electronic Services Team Leader, Digital Federal Credit Union
Sandy Ortins, AAP, APRP, NCP
Vice President, Education, NEACH

Lessons to be Learned from Cybersecurity Attacks & Response

Pre-Conference Workshops | Room: Grand 9-10

Responding to a cyberattack is an organization-wide responsibility. From IT and public relations to operations and frontline staff, every person is responsible for remaining vigilant. This workshop is comprised of both informational takeaways on what you can do to assist in preventing a cybersecurity attack, as well as a hands-on exercise simulation that provides attendees the opportunity to react. As the number of cyberattacks increases each year, this is one workshop you cannot afford to miss.

Questions answered by this session:
1. How can an organization distinguish between a cyberattack versus a legitimate communication?
2. What are key steps that must be taken to both adequately investigate the incident and prevent future harm and what lessons can be learned as a result of a cyberattack on your organization or on another industry participant?

Mary M. Gilmeister, AAP, NCP
President, WACHA - The Premier Payments Resource
Matthew C. Luzadder
Partner, Kelley Drye & Warren LLP 

Error Resolution Across All Payment Systems

Pre-Conference Workshops | Room: Grand 11-12

Not all payment systems are created equal when it comes to error resolution. Each system has its own requirement and rules that must be followed. With the systems continuously evolving, internal staff must be aware of each of these requirements. Attend this workshop and learn about error resolution as it relates to the ACH Network, card networks, checks, wires and emerging payment platforms.

Questions answered by this session:
1. How do error resolution procedures differ between payment platforms?
2. How can your organization prevent losses and be protected by understanding how to resolve errors?

Shelly Sipple, AAP, APRP
Director, Certifications & Continuing Education, EPCOR
Jennifer Stadler, CPP
Senior Director, Education & Communication, PaymentsFirst Inc.

The Technology of Payments

Pre-Conference Workshops | Room: Crystal DEF

Now we have Apple Pay, Alexa Pay, AI, and machine learning. It seems like almost every day there is a new way to pay or a new technology that promises easier payment capabilities. This foundational workshop introduces attendees to payment platforms and technologies discussed in more detail throughout the conference. If you are new to the industry or know nothing more about these topics than their names, attend this workshop to obtain the fundamental knowledge needed to make the most of your conference educational experience.

Questions answered by this session:
1. How is technology changing to work complementary with payment convergence?
2. How are these advancements really impacting the behavior of consumers, corporate clients, and financial institutions?

Hector E. Sandoval, CTP
VP, Product Line Leader, Early Warning
Peter Tapling
Principal, PTap Advisory

RTP®: Connection Direction

Pre-Conference Workshops | Room: Crystal G1

You know what RTP is and you are probably familiar with its capabilities. What may be keeping you up at night is how to connect to this new network. This workshop will provide insight on what your financial institution needs to know to receive or send RTP® messages. Regardless whether your institution will rely on a Third Party Service Provider, a payment hub, or a direct connection to the network, speakers will lay out the considerations for each connectivity option. In addition, attendees will hear directly from SME’s about the considerations for each option.

Questions answered by this session:
1. What are the options for connecting to RTP®?
2. What is required to implement each connectivity option?

Attila L. Csutak
Senior Product Manager, KeyBank
Susan Meyer, AAP
Real-Time Payments Product Manager, FIS
Tim Mills, AAP
Vice President, Executive Director, The Clearing House

Deconstructing the ACH Audit: How do I Minimize my Risk in ACH?

Pre-Conference Workshops | Room: Grand 13-14

As the NACHA Operating Rules continue to evolve, creating faster and smarter payments, is your annual audit keeping pace?  Organizations have traditionally relied on Appendix Eight to guide their audit activities, but as payments have become more complex, so has the relationship between compliance and risk management. Join our speakers for analysis of real-life stories from the field, analyzing the risks that exist below the surface of your ACH audit report.  Attendees will walk away with actions they can quickly implement to enhance their ACH audit to ensure their organization employs a risk-based methodology to properly review their ACH activities.

Questions answered by this session:
1. How can a greater understanding of the nuances of key topics and audit practice address the complexities of a risk policy?
2. How can an organization drive value and encourage conversations internally to ensure the ACH audit scope covers topics that are integral to their organization’s strategy and risk tolerance?

Andrew M. Barlow, AAP, NCP
Executive Vice President, WACHA - The Premier Payments Resource
Jen Wasmund, AAP, CTP, NCP
Enterprise Payments Risk Manager, Capital One