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Passing the Torch to "Next Generation" Payments Professionals


Date 02:00 PM - 02:50 PM (0 hours 50 minutes)
Tuesday, April 18
Payments in Practice

Community FIs that engage in the payments space realize the value a payments program brings for customer retention, business development and revenue generation. Existing programs need to keep pace with today’s rapidly changing payments world. As payments evolve the need for institutional knowledge, combined with the need for bench talent, becomes more critical than ever. This session features two next generation community bankers who discuss the keys to their success and how their experiences as the next generation have helped them to construct a sound strategy for revenue generation and growth, build a team and program, create risk mitigation policies and procedures, obtain executive management buy-in, and create a culture of compliance.   


Alex Bilski
Merchant Payments Manager
North American Banking Company
Nora Lovaas
Payment Services Supervisor
North American Banking Company