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Executive Series: The Future of Bill Pay


Date 02:10 PM - 03:00 PM (0 hours 50 minutes)
Monday, May 02
Executive Series
Payments in Practice

The U.S. bill pay experience is ripe for innovation. It’s cumbersome, inefficient, and processes are fragmented. Yet close to 60% of consumers in the U.S. say the way they pay their bills is very important to them (Mercator, 2020) and they are increasingly demanding more from their banking and payment experiences. With emerging technologies, there are many opportunities for innovation. But with so much complexity, how can bill pay providers make sense of it all? Speakers discuss how to successfully navigate change and innovation in bill pay and how to prioritize options.