Monday, April 30, 2018

Monday, April 30, 2018

The following sessions take place on April 30

Sessions from 10:00 AM-10:50 AM

Is Your Organization Structured for Actual Innovation?

Spotlight Speaker Series | Intermediate
10:00 AM-10:50 AM | Room 1AB

Our industry’s leaders face the same constant tension as any other business: How do we exploit our current business while also exploring options for the future? Popular history is littered with the bones of companies that became extinct or irrelevant for reasons only obvious in hindsight. Kodak failed to capitalize on digital technology it invented in the 1970s. Xerox PARC invented the computer mouse only to let Steve Jobs’ upstart Apple turn it into the blockbuster Macintosh story. Financial institutions are no different. Incremental changes since the passbook and personal loan days have led our organizations into activities as diverse as mortgage lending, mobile banking, and branch building. Over time, the survivors are those whose leaders managed to grow stable balance sheets while responding to shifting consumer demand for products, services, and delivery channels. We’ll look at case studies of financial institutions that have structured themselves for innovation and offer tools you can use to assess where your organization stands.

Erin Coleman
Senior Impact Director, Filene Research Institute


Payments Evolution | Intermediate
10:00AM-10:50AM | Room 2

Attendees learn insights into the evolution of payment networks and directories/other electronic payment programs, supplier onboarding progression, as well as how machine learning allows for continually improved results over time.

Lynne Herrman
Director, Paymode-X Product Management, Bottomline Technologies Inc.

Christina Wagner
Senior Director, Global Business Solutions, B2B Partnerships, Visa


ACH | Intermediate
10:00 AM-10:50 AM | Room 3

With the initial rollout of Same Day ACH completed, it is time to start looking towards the future. In this session, speakers address four potential enhancements to Same Day ACH based on feedback received during the initial phases, including better scheduling for West Coast Financial Institutions, a need to process large-dollar ACH transactions, funds availability and additional features for use cases such as payroll, bill payments and B2B. Attendees leave this session with a better understanding of the potential upcoming NACHA rule changes, key strategies for leveraging same-day transactions and having identified operational changes that may be necessary to support potential Same Day ACH enhancements.

Nell Campbell-Drake, AAP
Vice President, Federal Reserve Bank of Atlanta

Michael L. Herd
Senior Vice President, ACH Network Administration, NACHA - The Electronic Payments Association

Joe W. Hussey
Managing Director, J.P. Morgan

Alex C. Romeo
Vice President, EPN Product Manager, The Clearing House

Fitting Faster Payments into Your Strategic Plan

Executive Series | Advanced
10:00 AM-10:50 AM | Room 4

With payments innovation challenging operational issues, it is more important than ever for you to stay a competitive leader and offer the services your customers/members are looking for. Establishing a Strategic Plan includes the ability to increase your revenue while mitigating the risks involved with emerging innovation. This session provides information on forging the right path to the Faster Payments evolution.

Tina M. Giorgio, AAP
President & CEO, ICBA Bancard, Inc. & TCM Bank, N.A.

Nanci McKenzie, AAP
Director, Education and Innovation, ePayAdvisors

Faster Payments Have Arrived: Now What?

Payments Evolution | Intermediate
10:00AM-10:50AM | Room 5A

The arrival of Same Day ACH, The Clearing House’s Real-time Payments network, Zelle, and other faster payments initiatives are being evaluated by financial institutions, corporates and consumers. Participants in this session gain an understanding of the various faster payments initiatives and how they can benefit your organization.

Carl Slabicki, AAP, CTP
Director, Product Line Manager, BNY Mellon


Faster Payments Experience | Intermediate
10:00AM-10:50AM | Room 5B

This session features a panel discussion with The Clearing House and clients that examines the implementation of real-time payments. Panelists share their thoughts and insights regarding their experiences with the new payment network.

Arthur Brieske
Managing Director, J.P. Morgan Chase & Company

Jim Colassano
SVP, Product Development & Strategy, The Clearing House

Katja Lehr
Director, Americas  Bank Product, PayPal Inc.

Understanding Payments Law: What Payments Professionals Need to Know

Risk & Compliance | Intermediate
10:00 AM-10:50 AM | Room 7A

Familiarity with payments laws and regulations is a necessity for anyone involved in the industry – not just the lawyers! A panel of expert payments attorneys cover significant laws and regulations such as Regulations E, J and CC, and Uniform Commercial Code Sections 4 and 4A, while highlighting key concepts and breaking down the need-to-know information. Attendees learn how these laws impact both existing and emerging payments, including ACH, wire and faster payments systems, and leave the session with an understanding of payment finality, challenges specific to consumer payments, and how private payments system rules interact with underlying laws.

Kristin Devenica
Vice President & Senior Counsel, Wells Fargo

Ivy Gupta
First Vice President & Senior Counsel, SunTrust Bank

Parag Patel
Senior Legal Counsel, Capital One

The Tipping Point in Payments: A Corporate Perspective

Corporate & End User Perspectives | Intermediate
10:00 AM-10:50 AM | Room 7B

Panelists examine the impact of recent innovations – including Same Day ACH, real-time payments, instant account enrollment, and mobile authentication – and how they are improving the payments experience for users. Participate in a debate on whether the industry is at a tipping point or if more advances are needed.

Charles Ellert
Payments Strategy and Systems Leader. Verizon

Josh Karoly
Global Payments, Netflix

Ed Mock
Co-Founder, Executive Vice President, Product and Innovation, Dosh, LLC

Shawn Princell
President, Cash Flow Solutions, Inc.

What's in Your Business Continuity Plan?

Risk & Compliance | Intermediate
10:00 AM-10:50 AM | Room 8

Every year you review your business continuity plans. Periodically you test your business continuity plan. However, what would you do if you had to execute your plan and live it for an extended period of time? Hear how Banco Popular in Puerto Rico was forced to execute its business continuity plan after the island was hit by two major hurricanes in less than a month.

Carlos Arzola, AAP, CTP
Product Manager, Banco Popular de Puerto Rico

Rosamar Vega
Vice President & Retail Banking Manager, Banco Popular de Puerto Rico

Magdaliz Villafane
Vice President & Operations Manager, Banco Popular de Puerto Rico

Moderated by: Tim Mills, AAP
Vice President & Executive Director, The Clearing House

Strengthening Financial Institution Controls for Managing Acceptable Third-Party Sender Risk

Risk & Compliance | Intermediate
10:00 AM-10:50 AM | Room 9

Offering banking services, including ACH Origination, to Third-Party Senders can create inherent risk for a financial institution. This panel discussion explores how an $800 million credit union approaches its policies, onboarding, operational workflows, risk management, sales and servicing of Third-Party Senders, as well as how it is managing the new Third-Party Sender Registration Rule. Additionally, the credit union shares how Third-Party Sender risk monitoring and due diligence is handled, including KYC factors and knowing its customers’ customers.

Heath Burke, AAP
Director, Cash Management Operations, Evangelical Christian Credit Union

Melissa C. Giddens, AAP, CTP, NCP
SVP, Consulting Business Leader, WesPay Advisors

Simple, Personal & Seamless: The Payments Experience in the Age of Connected Devices

Trending Now | Intermediate
10: 00 AM-10:50 AM | Room 10

The digital evolution is driving a shift towards richer, more connected customer experiences. Advances in AI, chatbots, and virtual assistants are transforming business interactions to be more conversational and context-aware. The technology available today leads consumers to form expectations that apply to any service they use, including payments. Billers must think outside the box to better connect, engage and transact with customers on the platforms where they spend the most time. In this session, explore the key trends reshaping the customer experience in a connected world, gain insight into the expectations of today’s digital consumers, and learn new ways to engage customers on emerging digital channels.

Stuart Bain
SVP of Product Management, Alacriti, Inc

Jeff Pauly
Director of Product Solutions, Bank of America

Leveraging Electronic Payments Through Artificial Intelligence

Corporate & End User Perspectives | Intermediate
10:00 AM-10:50 AM | Corporate Learning Center

Learn how to save time and prevent productivity lost in manual remittance and find out how to improve KPIs across the credit-to-cash operation using an integrated receivables solution.

Chris Lalos
Accounting Manager, CPA, SharkNinja

Chantal Picard
Director of Finance and Systems, SharkNinja


Faster Payments Experience | Intermediate
10:00AM-10:50AM | Faster Payments Zone

Although many credit unions and community banks may not have a faster payments strategy, this industry evolution is important to their future as well, This session discusses business use cases and operation readiness, and looks at how faster payments fit into the long-term strategy of smaller financial institutions to help them to stay relevant and competitive.

Lindsay Land
Vice President, Operations, Consumers Credit Union

Mark Nelson
Senior Vice President, Chief Information Officer, Horicon Bank

Milind Pathak
Group Leader, Payments and Integration, Finastra

Sessions from 11:10 AM-12:00 PM

Open Banking API's: An Opportunity to Regain Control

Payments Evolution | Advanced
11:10AM-12:00PM | Room 2

In this session, the audience learns about Open Banking APIs – what they are and why this technology matters. The panel debates the probability, desirability and potential benefits of such technology should it be implemented more widely throughout the U.S. banking system.

Peter Gordon
Vice President, Product Development and Innovation, Mastercard

Bruce Parker
Founder and Chief Executive Officer, Modo

Rene Pelegero
President, RPGC, Inc.

Allocation of Payment-Related Risk & Loss Among Financial Institutions & Third Parties

Risk & Compliance | Advanced
11:10 AM-12:00 PM | Room 3

Using a case study approach, speakers review the allocation of risk and loss among financial institutions, their customers and Third-Party Service Providers by examining real examples of risk embedded in payments services from three perspectives. The case studies include debit and prepaid card-related risks, as well as risks associated with other types of electronic payment transactions. Attendees learn, in the context of the case studies, specific responsibilities that are imposed on parties under the card network rules, the NACHA Operating Rules, and the UCC; some specific and practical ways that those responsibilities and risks can be allocated among the parties; and how regulatory expectations affect the responsibilities of the parties.

Karen Garrett
Partner, Stinson Leonard Street LLP

John Hagy
Chief Policy Officer, MetaBank

Stephen Middlebrook
Of Counsel, Womble Carlyle

The Changing Dynamics of Payments Fraud

Corporate & End User Perspectives | Intermediate
11:10 AM-12:00 PM | Room 4

This session highlights the latest trends uncovered in the all-new AFP Payments Fraud and Control Survey.  Attendees learn how protective measures and tools are being leveraged to help deal with the rise in payments fraud.

Carl Magnus Carlsson
Manager, Treasury and Payments, Association for Financial Professionals

Sarah Schaus
Assistant Treasurer and Assistant Vice President, Allianz Life Insurance Company

#KillTheCheck: The Rise of Push Payments

Faster Payments Experience | Intermediate
11:10AM-12:00PM | Room 5A

This panel discussion provides attendees with an understanding of the basics of push payments technology, current and future use cases, the state of adoption within various industries, and best practices for deployment.

Drew Edwards
Chief Executive Officer, InGo Money, Inc.

Cecilia Frew
Senior Vice President, Head of North America Push Payments, Visa Inc.

Strategies to Advance U.S. Payment Safety, Security and Resiliency

Trending Now | Intermediate
11:10 AM-12:00 PM | Room 5B

*Originally titled Update on the Secure Payments Task Force

Maintaining strong payments security practices is a continuously moving target given the ever-evolving payments ecosystem and dynamic nature of the threat environment. The commitment to improve security is a priority throughout the payments industry as evidenced by the ongoing collaboration across the industry. This session covers the key learnings of the Secure Payments Task Force as well as the planned next steps to improve payment security. Hear from the Federal Reserve and secure payments industry professionals about a number of initiatives and collaborative efforts designed to tackle tough issues such as data protection, payment identity management and cybersecurity.

Reed Douglas Luhtanen
Senior Director, Payments Strategy, Walmart Stores, Inc.

Suzanne Martindale
Staff Attorney, Consumers Union, Advocacy and Policy from Consumer Reports

Peter Tapling
Independent Consultant

Moderated by: Ken Montgomery
First Vice President and Chief Operating Officer, Federal Reserve Bank of Boston

Operating 24/7/365: A Dialogue with Community Institutions

ACH | Intermediate
11:10 AM-12:00 PM | Room 7A

As the industry ushers in Same Day ACH, new faster payments channels, and products enabling quick and effective personal and business commerce, community banks and credit unions are working to keep pace and embrace the change. Join this panel discussion on their journey; from revelation to reality as panelists discuss garnering senior management support, engaging their core processors, establishing a plan and business cases, and the operational impacts and adjustments necessary to actively participate in the faster payments revolution.

Walt Cox
Assistant Vice President, Payments, Redwood Credit Union

Jennifer Craft, AAP
Business Systems Analyst, ESL Federal Credit Union

Victoria Pettersen, AAP
Product Manager, United Bank Inc.

Shannon Tramontin
Senior Vice President, eBanking Services, Mercantile Bank of Michigan

Moderated by: Amy L. Smith, AAP, CAE
Vice President & Executive Director, The Clearing House Payments Authority

Facilitating the Electronification of Check Collection & Return

Risk & Compliance | Fundamental
11:10 AM-12:00 PM | Room 7B

Amendments to Regulation CC to facilitate the ongoing transition from paper to electronic check collection and return become effective July 1, 2018. Regulation J and Federal Reserve Bank Operating Circular No. 3 will be amended to conform to the Regulation CC amendment. This session provides attendees with an overview of the Regulation CC changes, the corresponding changes in Regulation J and Operating Circular No. 3, and their practical impact on depository institutions, payment processors and vendors.

Clinton N. Chen
Senior Attorney, Legal Division, Monetary & Consumer Affairs, Board of Governors of the Federal Reserve System

Richard M. Fraher
VP & Counsel to the RPO, Federal Reserve Bank of Atlanta

Janice Havins
Executive Director, Assistant General Counsel, J.P. Morgan

Beating Disruptors at Their Own Game: Putting the Customer First

Payments Evolution | Advanced
11:10 AM-12:00 PM | Room 8

In the world of the sharing economy, data monetization, digital identity and customer choice, what are the implications to the financial services industry? What do financial institutions have to do to compete with fintechs and other disruptors? Attend this session to discover the threats and the opportunities.

Peter A. Davey, AAP
Vice President, Payment Innovation, The Clearing House

Benjamin Isaacson
General Manager of Payments, Cross River Bank

Christopher Ward, CCM
Executive Vice President, Head of Treasury Management Product Management, PNC Bank

Moderated by: Mihail Duta
Head of Product Management, Americas Payments Solutions, Finastra

Giving a Voice to Payments in a More Cognitive World

Trending Now | Intermediate
11:10 AM-12:00 PM | Room 9

The continued global evolution to real-time payments and a more cognitive world with artificial intelligence requires financial institutions to assess how to move to cognitive payments platforms. This includes virtual assistants, API economy, cloud, blockchain and advanced analytics. What do these new environments look like? How can financial institutions begin moving from their current legacy environments to these new, open ones? This session includes a demo of voice-initiated payments using Watson in both retail and corporate scenarios, and an example of a roadmap for implementing a cognitive payments platform.

Jeffrey D. Clayton
Exec IT Architect, Payment Solutions, IBM

Sound Business Practices: Managing ACH Exposure in a Faster Payments World

Risk & Compliance | Intermediate
11:10 AM-12:00 PM | Room 10

Risk and exposure management of a financial institution’s ACH clients has come under greater scrutiny in the last two years. As part of its ongoing role, the NACHA Risk Management Advisory Group (RMAG) has developed a series of sound business practices based on an industry practices survey. Engage with panelists as they discuss the results of the recent survey, what a financial institution has implemented as sound business practices, and the observations and recommendations an RPA has made based on audits and risk reviews. Participate in an interactive poll based on selected questions from the RMAG survey.

Amy Leslie, AAP
Executive Director, Product Manager, J.P. Morgan

Pamela T. Rodriguez, AAP, CIA, CISA
President & CEO, ePayAdvisors

Moderated by: Peter Hohenstein
Senior Director, ACH Network Administration, NACHA - The Electronic Payments Association

How a Utility Company Powered Up with Payment Validation

Corporate & End User Perspectives | Intermediate
11:10 AM-12:00 PM | Corporate Learning Center

Unauthorized, insufficient funds (NSFs), and administrative returns can create headaches for high-volume, recurring billers. Hear how large utility companies use payment validation processes to reduce inaccurate banking data entry and costs, while improving the customer experience.

Patrick Naples
Manager Operations, Customer Payment Processing, PSE&G

Beth Probst
Vice President, Wells Fargo

How to Achieve Real-Time Mobile ACH Credit Push Payments

Faster Payments Experience | Advanced
11:10AM-12:00PM | Faster Payments Zone

Attend this session for a visual overview of how to enable real-time payments using a credit push and ACH, solving many of the inherent problems with card network and decoupled debit payments, The presentation features a live demonstration.

Tim Ferrio
Vice President, eServices, Team One Credit Union

Scott Moeller
Chairman and Chief Executive Officer, mSHIFT, Inc.

Sessions from 1:15 PM-2:05 PM

Recent Developments in Electronic Payments Law

Spotlight Speaker Series | Intermediate
1:15 PM-2:05 PM | Room 1AB

Staying abreast of the numerous and often complex developments in the legal and regulatory framework for payments can be daunting. Yet understanding the implications to an organization's ACH activities is crucial. In this session, receive a thorough review of significant legal issues raised by current developments in electronic payments law, including recent amendments to the NACHA Operating Rules.

Jane E. Larimer
Chief Operating Officer & General Counsel, NACHA - The Electronic Payments Association

Jane K. Winn
Professor of Law, University of Washington

Don't Crash & Burn: Tackle Payment Risk Head-On

Risk & Compliance | Intermediate
1:15 PM-2:05 PM | Room 2

Fraud and cybercrime continue to evolve and fraudsters are not backing down – nor should you. Get ahead of the curve by learning new strategies and tactics to defend against pervasive threats to your payments processes. Do you want to elevate your status as a trusted partner while engaging customers to strengthen your collective defenses? Speakers share the tools and knowledge that will help your customers safeguard their treasury, A/P and A/R processes, as well as the payments system. Explore how the industry can drive change to influence customer mindset and behavior to stay ahead of the curve.

Thomas A. Gregory
SVP, Cash Management, TD Bank, N.A.

Adrienne Terpak, CTP
Vice President, TD Bank, N.A.

Embracing Local Currency Payables for Cross Border Suppliers

Corporate & End User Perspectives | Advanced
1:15 PM-2:05 PM | Room 3

This session helps attendees evaluate the benefits of a same-currency, cross-border strategy vs. transitioning to a cross-currency solution. Panelists discuss the necessary steps for implementation and provide advice on how to best gain the buy-in from stakeholders.

Douglas Houser
Head of Global Cross Currency Solutions, Bank of America Merrill Lynch

David Tao
Treasury Manager, Uber

Collaboration in An Evolving Technological & Regulatory World

Executive Series | Advanced
1:15 PM-2:05 PM | Room 4

How do financial institutions compete in an increasingly complex and uncertain world? The new administration has introduced requirements for regulatory change, but the details and implementation have yet to materialize. Couple that with the increase in Fintech companies in the payments space and you have a recipe for confusion. Can FIs compete in a Fintech world, particularly when there may be hidden risks associated with banking or partnering with Fintechs? Is it possible for FIs and Fintechs to be frenemies and move forward together to enhance offerings for business customers while complying with regulatory requirements? Attendees learn how FIs and Fintechs can operate most effectively as technology, risks and regulation continue evolving.

Jason R. Carone, AAP, CTP
Product Management, Silicon Valley Bank

Moderator: Jane Hennessy
Head of External Alliances, G2 Web Services, LLC

Colleen P. Lindow, CCM, CAMS
VP, Payments Risk & Compliance,

Blockchain 3.0: Moving to Mature Deployment

Trending Now | Advanced
1:15 PM-2:05 PM | Room 5A

Each year brings new developments in blockchain and distributed ledger technology and their various applications. The financial services industry is finally moving from lightweight proofs of concept to live production. Which of the many use cases currently in development hold the greatest promise for payments and transaction banking service providers? What are the latest developments in regulatory oversight? This panel explores these questions by highlighting specific use cases from the presenters’ recent experience, and provides suggestions on how FIs can map a way forward from the early adopter phase into mature application deployment.

Vivek Kohli
Director, TS Emerging Payment Technology Head, BNY Mellon

Vinay Prabhakar
Head of Market Strategy, Payments, Finastra

Conrad M. Sheehan
North America Core Payments Lead, Accenture


Three Doesn't Have to be a Crowd: Impact of Third-Party Sender Registration

Risk & Compliance | Intermediate
1:15 PM-2:05 PM | Room 7A

What is a Third-Party Sender?  What is the Third-Party Sender Registration? What is the purpose of the Third-Party Sender Registration?  Who is required to participate? Get answers to these questions and more as an ODFI discusses the process they used to identify and gather the information for their Third-Party Senders.  Also hear a Third-Party Sender discuss how the process differed between their ODFIs.

Andrée E. Ortega, AAP, CTP
VP, ACH Product Manager, Wells Fargo

Rebecca L. Wagner, AAP
Senior Compliance Analyst, PAYCHEX, Inc.

Transferring Business to Faster Payments

Faster Payments Experience | Intermediate
1:15PM-2:05PM | Room 7B

Gain practical ideas on how to evaluate the faster payments landscape through a real-life case study about a B2C payments adoption of Zelle, including business case criteria, implementation, and launch metrics.

Andrew Stephen Boyajian
Banking and Product, TransferWise Ltd.

Michelle Ziolkowski, CTP
Senior Vice President, ACH Group Product Manager, Wells Fargo

Around the World in 10 Seconds: Globalizations Impact on Digital & Real-Time Payments

Payments Evolution | Intermediate
1:15PM-2:05PM | Room 8

Along with evaluating the risks inherent in the speed and global focus of real-time payments, great strides have been made to render solutions and integration easier than ever. Hear from practitioners as they review the historic shift to embracing speed, the importance of risk-averse processes, and how regulatory, political and socioeconomic changes – such as Basel III and Brexit – may impact your strategy.

Alan S. Koenigsberg
Chief Revenue Officer, Traxpay

Rene Pelegero
President, RPGC, Inc.

Moderated by: Steven E. Bernstein
Executive Director, ACH, Global ACH Marketing & Product, J.P. Morgan

The ACH Audit: Reality, Requirements & Simplification

ACH | Intermediate
1:15 PM-2:05 PM | Room 9

This highly interactive “fireside chat”-style session begins with an attendee poll that will lay the groundwork for the rest of the conversation. Speakers explore the current landscape of ACH operations and how financial institutions continue to rely on extensive manual procedures. They also provide an in-depth look at best practices for ACH risk management and reporting and why such practices are important to financial institutions. The conversation rounds out with tactical examples of leveraging technology to simplify ACH operations.

Brad Johnson
Director, Business Development, Centrix Solutions, a Q2 Company

Shannon Tramontin
SVP, ebanking Services, Mercantile Bank of Michigan

Moderated: Pamela T. Rodriguez, AAP, CIA, CISA
President & CEO, ePayAdvisors

How to Develop a High-Performing Team

Professional Development Series | Intermediate
1:15 PM-2:05 PM | Room 10

You’ve been promoted! Now you have a team that reports to you. How do you manage the team effectively to accomplish goals and to utilize your team’s talents? Speakers discuss the role of emotional intelligence (EQ), different processing styles and types, and ways to leverage team members’ strengths. Real-life examples of how to identify your first team, instill trust between team members, encourage healthy conflict, inspire commitment, adhere to accountability and drive focus on team results are also shared with attendees.

Colleen F. Morrison
Principal, CFM Communications

William D. Sullivan
Senior Director & Group Manager, Government & Industry Relations, NACHA – The Electronic Payments Association

Shake It Up: When & How to Redesign Your Payments Experience

Corporate & End User Perspectives | Intermediate
1:15 PM-2:05 PM | Corporate Learning Center

Attend this session for an exclusive look at new research on how and when executives plan to adopt new payment methods, from APIs to the cloud.

Curtis Ash
CFO, Avid Acceptance, LLC

Marc Sczesnak
Director, Product Manager, ACI Worldwide


Digital Strategies for Payment Automation

Faster Payments Experience | Intermediate
1:15PM-2:05PM | Faster Payments Zone

Experts illustrate how the integration of real-time payments and API banking investments can help streamline the payment cycle, eliminate manual reconciliation and drive new profit opportunities for both the FIs and their customers.

Brian Guess
Senior Vice President, Commercial Payments Payables Team Leader, KeyBank

Paul Sullivan
North American Sales, Fiserv

Sessions from 4:40 PM-5:30 PM

Federal Reserve Town Hall

Spotlight Speaker Series | Intermediate
4:40 PM-5:30 PM | Room 1AB

Over the past five years the Federal Reserve has engaged in an array of payments industry improvement initiatives: the 2013 Payment System Improvement Public Consultation Paper, the 2015 Strategies for Improving the U.S. Payment System, the standing up and coordination of the Faster and Secure Payments Task Forces and various other industry engagement and improvement initiatives. Hear the latest on the Federal Reserve’s efforts to improve its services and to further support improvements in the broader U.S. payments system. In addition to the collaborative industry work efforts in which the Federal Reserve has been engaged, work is also underway to look at how we can support the ecosystem’s need for improved settlement mechanisms as well as other opportunities to enable continued industry progress. Updates concerning the U.S. ISO 20022 migration efforts as well as service enhancements for Same Day ACH are also be provided.

Moderator: Shonda Clay
Executive Vice President, Product Manager, Federal Reserve Bank of Chicago

Susan Foley
Senior Associate Director, Board of Governors of the Federal Reserve System

Kenneth Isaacson
Product Manager, Wholesale Product Office, Federal Reserve Bank of New York

Cheryl L. Venable
Executive Vice President, Retail Payments Product Manager, Federal Reserve Bank of Atlanta

The B2B Payments Landscape: Is it Evolving or Stalling?

Payments Evolution | Intermediate
4:40PM-5:30PM | Room 2

Have businesses really embraced the transformation of the B2B payments landscape enough to continue its evolution, or is momentum stalling? What types of industry disruptors are looming and who will benefit the most? Gain insights into the latest digital payments solutions from the perspectives of both buyers and sellers.

Lucy Diasio
Group Product Manager, U.S. Bank

Brian Guess, AAP
Senior Vice President, Commercial Payables Team Lead, KeyBank

Stephanie Uhl, CTP
Assistant Treasurer, Forest City Realty Trust, Inc.

Open Banking Fraud: Lessons Learned from Europe

Risk & Compliance | Intermediate
4:40 PM-5:30 PM | Room 3

U.S. financial institutions are exploring open banking business models in which they enable third parties to offer innovative fintech services on top of traditional infrastructure. These business models introduce a world of new opportunities, but they also pose new fraud and risk challenges. In an open API world, FIs must protect transactions from a fresh channel with potential blind spots. North American FIs can learn from the experiences of their European counterparts, which are already well down the path of preparing operational and fraud strategies to support open banking. Learn how European banks are developing strategies to deal with potential authentication and risk challenges, as well as the important role of API standardization, and how to profile third-party payment providers.

David Fapohunda
Director, PwC (PricewaterhouseCoopers LLP)

Rivka Gewirtz-Little
Product Marketing Director, NICE Actimize

Andres Wolberg-Stok
Director, Citi FinTech, Citigroup

Real-Time Payments & API Banking: Creating Value for Customers

Trending Now | Intermediate
4:40 PM-5:30 PM | Room 4

The U.S. payments landscape is undergoing significant change with the launch of real-time payments networks and increased adoption of open APIs to streamline payments and improve customer service. While some financial institutions have been quick to adopt these new technologies, fundamental questions still remain regarding how to deliver customer value for these advancements. Industry experts discuss how financial institutions are leveraging real-time payments and open APIs, developing new revenue streams, and gaining competitive advantage by offering new products and services.

Steve Ledford
SVP, Product & Strategy, The Clearing House

Keith Riddle
EVP, Enterprise Solutions Development, Corporate One Federal Credit Union

Moderated by: Mihail Duta
Head of Product Management, Americas Payments Solutions, Finastra

Where We are Now: Same Day ACH Success

ACH | Intermediate
4:40 PM-5:30 PM | Room 5A

Subsequent to the deployment of all three phases of Same Day ACH, practitioners share their success stories evaluating the results of implementation. Panelists share how client satisfaction scores improved, how they measured risk mitigation by improving the speed of ACH debits, and measured the benefit of same-day use of funds for their interfaces. WEB, TEL and ARC conversion use cases are analyzed, as well as payroll, payroll funding and how the extension for use for digital payments makes this a compelling option. Panelists and attendees also explore suggestions for future use and how the advent of real-time payments may integrate with solutions.

Colleen P. Lindow, CCM, CAMS
Vice President, Strategic Partnerships and Account Management,

Trisha Sarno
ENS & Tax Compliance Product Manager, PAYCHEX, Inc.

Moderated by: Steven E. Bernstein
Executive Director, ACH, Global ACH Marketing & Product, J.P. Morgan

The Future of Corporate Banking

Corporate & End User Perspectives | Advanced
4:40 PM-5:30 PM | Room 5B

APIs, distributed ledger technologies, cloud computing, automation, and machine intelligence all play a role in the future of corporate banking. How will these advances in banking technology support the work of the corporate treasurer? Industry experts discuss the practical considerations for financial institutions to meet the needs of their corporate customers.

Daniel Bendersky
Solution Consulting, Transaction Banking Solutions, Finastra

Sarah T. Billings
Senior Vice President, Head of Strategy and Transformation, PNC Bank

Mary Ann Francis
Global Head for Strategy and Product, Payments, Treasury and Blockchain, DXC Technology/CeleritiFin Tech

Kim Sipes, CTP
Director, Treasury, Duke Energy


Faster Payments Experience | Intermediate
4:40PM-5:30PM | Room 7A

Learn from three different perspectives and hear actual market experiences from a Community Bank, a Transaction Processor and a Portal Technology Provider that are solving problems in the market. Gain visibility into actual in-market use cases and leave with visual illustrations that you can take away and apply in the market. Gain appreciation for how Faster Payments is changing the banking risk and leading models.

Robert Conery
Chief Operating Officer, Executive Vice President, Avidia Bank

Travis Dulaney
Founder and Chief Executive Officer, PUSH Payments

Richard McShirley
Chief Marketing Officer, Transmodus Corporation DBA linked2pay

The (R)evolution of Electronic Banking

Payments Evolution | Intermediate
4:40PM-5:30PM | Room 7B

Electronic banking technology has undergone major changes over the past decades. Yet users continue to demand better usability and more features and functionality from their service providers. This session explores the latest technology solutions that are impacting the development of electronic banking and delivery.

Christine Barry
Research Director, Aite Group

Michelle A. Palombo, AAP, CTP
Managing Director, Global Client Access, BNY Mellon

ABA Deposit Account Fraud Survey Results & Risk Mitigation Implications

Risk & Compliance | Intermediate
4:40 PM-5:30 PM | Room 8

The 2017 ABA Deposit Account Fraud Survey results are in. This survey – which collects information on financial institutions’ fraud experiences and prevention measures by transaction channel – is considered one of the most comprehensive studies on the impact of deposit account fraud on financial institutions and their customers. Given the results, speakers discuss  potential policy implications and cover emerging payment fraud risk, including faster payments, remote deposit capture, and mobile applications. Attendees also learn the latest legacy and emerging payment fraud trends identified by financial institutions and the most common fraud prevention and risk mitigation methods employed to combat payments fraud.

Stephen K. Kenneally, AAP
VP, Center for Payments & Cybersecurity, American Bankers Association

Jane Yao, Ph.D.
Director, Benchmarking & Survey Research, American Bankers Association

What’s Your Story? Turning Your Next Presentation into a Compelling Narrative

Professional Development Series | Intermediate
4:40 PM-5:30 PM | Room 9

How many times have you sat down to create a presentation only to be stymied as to how to make it interesting and engaging? The secret to a great presentation is to turn it into a story. Make your next talk more meaningful, memorable and relatable by applying the elements of story. A story draws your audience in and keeps them connected to what you have to say. In this session, attendees learn the four keys to creating a compelling presentation that tells a captivating story that stays with the audience long after the session ends.

Aurora Gregory
Chief Communications Strategist, Aurora Gregory Consulting, LLC

Around the World in 50 Minutes: Payments Innovation in Action!

Trending Now | Intermediate
4:40 PM-5:30 PM | Room 10

In the payments arena, there is no shortage of good ideas. However, the challenge for financial institutions is filtering those ideas to reflect payments trends, knowing what products and services consumers are receptive to, and where companies can leapfrog off of existing innovations in the marketplace. Speakers bring together unique and exclusive content that provide a global perspective on trends and practical innovation. Real-life examples of new and different payments innovations that financial institutions have introduced recently into markets across the globe are shared, providing attendees a look at payments innovations that are already resonating with consumers and driving value and results. Attendees can adopt, adapt and/or use these fresh perspectives to spur new ideas and smart decisions around innovation in their own organizations.

Deborah L. Bianucci
President & CEO, BAI

Alexander Sion
GM, Mobile Channel, J.P. Morgan