ACH Track

ACH Track

These sessions focus on increasing awareness about the most critical ACH-related topics necessary to operate and compete today and tomorrow.

Sponsored by JPMorgan-logo

2019 NACHA Operating Rules Update 

As ACH payments continue to become faster and smarter, the lines between risk management, compliance and optimized user experience are rapidly blurring. To address this evolution, in 2018 NACHA proposed and balloted several key enhancements to the NACHA Operating Rules. Join two members of NACHA’s Rules and Operations Committee for a recap of the changes and industry insights gained throughout the rulemaking process. Attendees walk away with an understanding of what has changed, how to prepare your organization accordingly, what’s coming next in the pipeline, and how you can make your organization’s voice heard in the rulemaking process.

Questions answered by this session:
1. What are the recent changes to the Rules?
2. How can you prepare your organization for what’s coming next in the pipeline and how you can make your organization’s voice heard?

Andrew Barlow, AAP, NCP
Executive Vice President, WACHA - The Premier Payments Resource

Jen Wasmund, AAP, CTP, NCP
Enterprise Payments Risk Manager, Capital One


ACH: Big Tech But Little Usage? - Spotlight

While nearly half of all consumer bills are paid via ACH, speakers reveal the underlying reasons why many companies still do not leverage ACH as a payment method. Each speaker is challenged to examine the user experience, risk concerns, and transaction fees of credit/debit cards and and PayPal, and address how new innovations such as online bank login, Same Day ACH, The Clearing House's Real-Time Payments rail, and Zelle are either starting to shift the paradigm or are falling short of user expectations.

Questions answered by this session:
1. What is keeping big tech companies – experience, risk, fees – from offering ACH as a payment method?
2. Are the recent advances in direct bank payments meeting the expectations of these corporates and, if not, what capabilities are still needed to create a seamless payment experience?

Josh Karoly
Global Payments, Netflix

Shawn Princell
President, Cash Flow Solutions


An ODFI’s Guide to ACH Origination Agreements

ACH origination services require an understanding of risk. As faster payments continue to progress and mobile payment applications gain ground, more community banks and credit unions are becoming ODFIs and they need to be prepared to accept the risks associated with it. Risk should be addressed beginning with the ACH Origination Agreement, as it is a vital component in laying down the law for both sides. Originators need to know their obligations to ODFIs, as well as their responsibilities and service parameters. In this session, attendees walk through the ACH Origination Agreement to review each section of a typical agreement and discuss various areas of risk and proper risk mitigation techniques.

Questions answered by this session:
1. How does each area of the agreement address different risk scenarios?
2. Depending on the FI and type of Originators, what are some sound practices to mitigate risk?

Julie Bobb
Vice President, Senior Product Manager, Bank of the West

John Curtis, AAP, APRP, NCP
SVP, Education & Training, WesPay

Scott Jones
Partner, Adams & Reese LLP


Automating ACH Exceptions

Each day, thousands of requests for Record of Authorizations are faxed from RDFIs to ODFIs. The NACHA Operating Rules require that ODFIs comply with these requests within 10 business days. But it is still a frustrating exercise for RDFIs: Where do I fax my request and to what contact? How do I know where my request is during processing? Further, it's expensive for ODFIs to comply with the growing volume of requests.  To address this issue systemically, several new automated systems are becoming available for U.S. financial institution to access participating ODFIs electronically to request ROAs. This session explores three potential solutions from NACHA, the Federal Reserve, and U.S. Dataworks, and how all Network participants can benefit from these services.

Questions answered by this session:
1. What are the three potential solutions to communicate electronically with other FIs?
2. How might an RDFI benefit from submitting requests electronically instead of via fax?

Heather Nelson
VP, ACH Treasury Services, Wells Fargo

David Peterson
President, U.S. Dataworks Inc.

Phillip Ridgway
RPO Product Development Officer, Federal Reserve Bank of Atlanta

Moderated by: Amy K. Morris
Senior Director, ACH Network Rules, NACHA


How to Simplify & Manage Risk for Small Business ACH

Historically, there have been real barriers to small business ACH origination adoption. With recent technology and ACH network advancements, do those barriers still exist? Can risk be mitigated while still opening the door to this sizeable market segment? Join a panel of payments product, operational, and legal risk experts for this dynamic session to understand untapped use cases, and learn sound business practices for offering streamlined enrollment and payment initiation while mitigating credit, operational and fraud risk.

Questions answered by this session:
1. How can risk be minimized for small business ACH origination?
2. How can the industry grow small business ACH?

Ivy Gupta
Treasury & Payments Attorney, SunTrust Bank

Britton Nastasi
Treasury & Payments Operational Risk Manager, SunTrust Bank

Alicia Treadway
Digital Channel Manager, SunTrust Bank


Increasing ACH Adoption in Retail: The Business Case for ACH + Account Connectivity

Despite high interchange fees that eat into a merchant’s realized revenue, credit cards have won the lion's share of payments volume. While ACH provides a low-cost alternative, without consumer incentives to drive adoption and additional controls to mitigate risk of fraud and NSF fees, some may say ACH falls short compared to cards. However, account connectivity technology can give ACH the competitive edge it needs to be adopted as a preferred payment method in the digital age. Merchants can then increase the convenience and reduce the risk (e.g., NSF fees and fraud) associated with ACH. Ultimately this will enable merchants to increase realized revenue and deliver value back to their customers in the form of rewards incentives and lower prices.

Questions answered by this session:
1. Why does ACH have a bright future ahead in retail payments?
2. How can account connectivity enable merchants to increase ACH adoption?

Lowell Putnam
Chief Executive Officer, Quovo

Yelena Reznikova
Director of Partnerships, Quovo


Leveraging Data Analytics in an ACH File

Learn about what hidden gems to look for in DDA transactions as you explore competitive trends and learn how leveraging data will help you navigate a changing landscape. In this session, you will learn how to capitalize on the data, and better understand the competitive trends and the tales they tell.

Questions answered by this session:
1. How can an institution leverage data to manage the risks of shrinking deposit and loan growth as interest rates increase?
2. How can an institution capitalize on the data to help understand the competitive trends?

Traci Berriman
Senior Director, Strategic Services, MACHA

Russell Heiser
President & CEO, Segmint

Mark Nelson
EVP, CIO, CIF, Horicon Bank


Recent Developments in Electronic Payments Law

Staying abreast of the numerous and often complex developments in the legal and regulatory framework for payments can be daunting. Yet understanding the implications to an organization's ACH activities is crucial. In this session, receive a thorough review of significant legal issues raised by current developments in electronic payments law, including recent amendments to the NACHA Operating Rules.

Questions answered by this session:
1. What are some significant legal issues raised by current developments in electronic payments law?
2. What are the implications to an organization's ACH activities?

Jane E. Larimer
Chief Operating Officer & General Counsel, NACHA 

Jane K. Winn
Professor of Law, University of Washington


Same Day Uncle Sam: How the U.S. Treasury is Supporting Faster Payments

Learn how the U.S. Treasury is working to enhance and modernize government payment and collection systems to support faster payments initiatives and leading edge financial technologies. Hear about current modernization initiatives and how they are shaping the future of government payment and the payments community, as a whole. Attendees will also learn about Same Day ACH usage to date and lessons learned from implementation, as well as other initiatives supporting faster payments and collections processing systems.

Questions answered by this session:
1. What challenges did the U.S. Treasury encounter in implementing Same Day ACH?
2. How can you adapt and promote adoption for customers?

Speakers to be announced
US Treasury Bureau of the Fiscal Service


Sorting Through ACH External Transfers

It’s so easy to get caught in the trap of allowing external funds transfers. How do you know that you are processing the proper ACH Entry to capture the appropriate authorization, while reducing your risks and staying compliant with the NACHA Operating Rules? Untangle the web of the Standard Entry Class (SEC) codes WEB debit, WEB credit, CIE, TEL, PPD and CCD, and take a spin through the fundamental differences of A2A, P2P, bill payments and recurring payments, the compliance and risks connected to these transactions, and tips to mitigate your possible fraud losses.

Questions answered by this session:
1. How can you ensure your TPSP implementation team knows authorization requirements, security and proper SEC codes?
2. How can you reduce the possibility of fraud losses when offering A2A/P2P through online banking?

John Cogdill, AAP
Specialist, Payments Education, ePayResources

Nanci McKenzie, AAP, APRP
Director, Strategic Innovation & Advisory Services, ePayAdvisors

Eveline Tenczar
Loss Prevention & Compliance Manager, Space Coast Federal Credit Union


Third-Party Perfect

Third-party partnerships present financial institutions with technology opportunities and service offerings they may be otherwise unable to provide without their partners' support.  These participants are unique and often misunderstood, yet vital to the ongoing growth and success of the ACH Network.  Since third parties act as the “middle man” for multiple Originators, the exposure to the ODFI is elevated, but manageable through enhanced due diligence and active monitoring. Join this interactive session and hear how an ODFI and two third parties have learned from experience to effectively manage and mitigate the risks associated with these relationships.  Panelists will share their perspectives on business, technology, risk, and compliance and how all of these are key ingredients result in a compliance culture that is “Third-Party Perfect.”

Questions answered by this session:
1. Why partner with third parties and what are the costs/benefits, with an emphasis on due diligence and a realistic approach to compliance monitoring?
2. What were the necessary steps taken before becoming NACHA Certified and what are the key ingredients of a solid third-party partner?

Steve Contino
Principal & Co-Founder, Unity FI Solutions

Wayne Gonzales, AAP, CAMS, CFE, CFI, CCII
SVP, Risk Management & Compliance, Payment Data Systems

Tim Thorson, AAP, CTP
SVP, Digital Payments, Regions Bank

Moderated by: Pamela T. Rodriguez, AAP, CIA, CISA
President & CEO, ePayAdvisors


Turbocharging ACH with Emerging Tech for Faster Business Payments

The next evolution in business payment efficiency and intelligence is coming in the wake of emerging technologies such as blockchain, wallets, AI, big data, the public cloud and more. Accelerating and streamlining payments, as well as ensuring security and risk mitigation require an ecosystem of these technologies. This panel cuts through all of the noise and provides insights into how and when these emerging technologies can be leveraged to complement ACH by providing value to financial institutions and their business clients. Join the conversation and get the real story on what comes next for enabling faster, more intelligent business payments.

Questions answered by this session:
1. What are the trending innovations that will add the most value for business payments?
2. What's coming next in the business payments landscape and will financial institutions be threatened by this development?

Arun Gupta
Principal Open Source Technologist, Amazon Web Services

Vinay Pai
SVP, Engineering, Bill.com

Moderated by: Jyotsana (Jo) Jagadish
Executive Director, Product Innovation and Payments Strategy, J.P. Morgan


U.S. Treasury's Move Towards Paperless Processes

The U.S. Treasury is the largest single Originator in the ACH Network today. Payments originated by the federal government – more than one billion entries annually – affect all financial institutions in many ways, including exception processing. Don’t miss this opportunity to hear how the Bureau of the Fiscal Service is seeking to reduce costs and increase efficiency within its payments processing structure. This session provides an overview of their new paperless initiatives and process improvements for Reclamations and claims of Non-Receipt, and other payments efficiency efforts.

Questions answered by this session:
1. How can an organization benefit from the newly implemented Treasury initiatives?
2. How can your organization easily identify ongoing issues or concerns for your members?

Lisa Innaurato
Business Analytics Specialist, Bureau of the Fiscal Service


Using Same Day ACH to Fund Your Child's Future

How can organizations use new payment technologies to combat fraud, while meeting the ever-increasing demands of their customers? This session highlights my529 and its use of Same Day ACH to improve its validation and security processes to protect themselves from increasing fraud attempts on their college savings plans. my529 demonstrates how they are using Same Day ACH to play defensively to stop fraud while also leveraging the additional speed to improve their offensive performance and score a win with their customers. This session highlights my529 a dit use of Same Day ACH to improve its validation and security processes to protect themselves from increasing fraud attempts on their college savings plans, and touch on their past experiences and challenges. my529 demonstrates how they are using Same Day ACH to play defensively to stop fraud while also leveraging the additional speed to improve their offensive performance and score a win with their customers. 

Questions answered by this session:
1. How has my529 used microdeposit validation in conjunction with Same Day ACH to allow them to address both fraud and customer service concerns?
2. How will the validation and security procedures implemented by my529 comply with the Commercially Reasonable Fraud Detection?

Gregory Rettinger, AAP
V.P. Global Treasury Management, U.S. Bank

Troy Runnells
Senior Director for Strategy and Business Development, my529


What is the Future of the ACH Network? - Executive Series

As change continues in the payments ecosystem, financial institutions are evaluating how they use the various payment rails, while developing strategies to rationalize and modernize their internal systems and product offerings. A key consideration is how they will use the ubiquitous ACH Network – which has continuously evolved since its inception to enable financial institutions and their customers to capitalize on new capabilities an derive greater value – into the future. Panelists in this session share their vision for the ACH Network and engage session participants in discussion on its future. 

Questions answered by this session:
1. ACH Network volume has increased by more than one billion transactions annually over the past four years. What are its prospects for growth into the future?
2. How does the industry view the ACH Network and what needs to be done to ensure its continued vibrancy and relevance?

Roy DeCicco, CCM
Managing Director, Network Management, J.P. Morgan

Ray Fattell
Head of Product Management, Transaction Banking for the Americas, MUFG Union Bank

Jane E. Larimer
Chief Operating Officer & General Counsel, NACHA 

Laura Listwan, AAP, CTP
Senior Vice President, Head of Commercial Payments Products, Fifth Third Bank

Moderated by: Rossana Salaris Thomas, AAP
Director, KPMG


What You Gonna Do When NACHA Calls on You?

Over the last several years, significant strides have been made to enhance risk management within the ACH Network and to improve origination practices. Recently, the NACHA Operating Rules were amended to further reduce the number of returned entries. Join speakers for an overview of these Rules and the enforcement process, and hear from a community bank and its Originator about their experience related to exceeding a return rate, including what actions they took to resolve the issue.

Questions answered by this session:
1. How does the Rules Enforcement process impact Originators?
2. What are some real-life solutions to origination issues that can be applied to your organization?

Christine Barthel, AAP
Electronic Banking Officer, Lake City Bank

Matt Marietta
Chief Executive Officer, Carmel Solutions LLC

Shelly Sipple, AAP, APRP
Director, Certifications & Continuing Education, EPCOR