Sunday in Detail

PAYMENTS 2010 Orientation

607

10:30 a.m. – 11:15 a.m.

Are you new to the PAYMENTS conference? Get the most out of your PAYMENTS 2010 experience with a conference overview and hands-on assistance in understanding the construct of the program. This orientation enables you to better select the sessions that are right for you, so you can take full advantage of all that NACHA’s annual conference has to offer. Badges are not required for this event. There is no additional cost for this session.

 

 

Introduction to the ACH & the NACHA Operating Rules

602/603

1:00 p.m. - 3:00 p.m.

Workshops

This introduction to the ACH Network provides a basic understanding of the transaction flow and participant roles, responsibilities, and relationships. ACH applications designated by Standard Entry Class (SEC) Codes are explained noting consumer and corporate, credit and debit, traditional and emerging payments. The speakers provide resources to aid attendees in finding answers to questions after they return to their shops. Suggested companion workshop is ACH 201.

Level: Fundamental

 

Debbie Barr, AAP, CTP

Senior Director, Network Rules, NACHA - The Electronic Payments Association

 

Bradley W. Smith, AAP

CTO & VP, Operations, EastPay, Inc.

 

Making the Payment Decision: Best Practices for Corporate Originators

604

1:00 p.m. - 3:00 p.m.

Workshops

Companies have a myriad of options for collecting payments from consumers. Speakers in this session compare and contrast advantages and benefits of these various applications and explain the rules governing these choices. Attendees receive a takeaway resource to assist in applying the information after the conference. Corporate attendees are able to utilize the information in making payment decisions, and bankers can use the information as a resource in assessing their customer's needs. Suggested companion workshop is Interpreting ACH Returns: How Corporate Originators Can Learn from ACH Return Data.

Level: Intermediate

 

Cynthia J. Thompson, AAP, CTP

Education & Training Director, The Payments Authority, Inc.

 

Casey H. Wilcox

VP & Manager, Fundtech Corporation

 

Card Payments 101

606

1:00 p.m. - 3:00 p.m.

Workshops

The presenter in this workshop examines basic concepts, models, transaction flows, and terms in the card environment. Distinctions are made between debit and credit instruments, signature and PIN-based debits, commercial and consumer applications, in-the-loop and out-of-the-loop payment instruments, and the various card associations and networks. The evolving business environment is examined, encompassing emerging technologies, legal and regulatory issues, risk management, transaction volumes and trends, as well as the competitive environment. Financial institution and merchant perspectives and issues are discussed. Suggested companion workshop is Introduction to the Prepaid Card.

Level: Fundamental

 

Maria Arminio

President & CEO, Avenue B Consulting, Inc.

 

U.S. Payments Systems Primer

607

1:00 p.m. - 3:00 p.m.

Workshops

This pre-conference workshop features a high-level, generalist approach to the U.S. payments system. Discover how the payments system works and where it seems headed in the future. Explore what this means for you and your organization. Speakers start with a review of traditional payment types (cards, check, ACH, wires) and then move to new and emerging payment methods. These include innovative use of traditional payments, including check image, ACH e-check, and prepaid and contactless cards, as well as alternative ways to make payments via the Internet and mobile technology. Whether you are a payments novice or just need a refresher on current and emerging payments, this workshop offers high-level value. Suggested companion workshop is International Payments Primer.

Level: Intermediate

 

Susan Herbst-Murphy

Industry Specialist, Federal Reserve Bank of Philadelphia

 

Ken Isaacson

Vice President, Federal Reserve Bank of New York

 

Cheryl Venable

Senior Vice President, Federal Reserve Bank of Minneapolis

 

Inside the ACH File: A Walk on the Technical Side

608

1:00 p.m. - 3:00 p.m.

Workshops

This workshop is a must for anyone supporting ACH services, aspiring AAPs, or individuals desiring to bring their ACH knowledge closer to the expert level. Learn about ACH file and data specifications, code values, field definitions and requirements, record layouts, and more. Speakers take participants through an exercise of writing an ACH file without the assistance of software or a computer. Participants gain the technical knowledge needed to understand the details of an ACH file, helping their organization to provide better assistance to corporate customers experiencing problems with the creation of their ACH files. Suggested companion workshop is ACH 201.

Level: Fundamental

 

Mary Kate Cole, AAP

Vice President, Upper Midwest ACH Association

 

Charles E. Floyd Jr., AAP

Manager, Education, Viewpointe CS & Association Services

 

Payments Risk 101 - A Risk Management Roadmap

609

1:00 p.m. - 3:00 p.m.

Workshops

This valuable workshop provides attendees with a roadmap for establishing and maintaining a risk management program that can be easily understood and implemented by bankers, their management, and credit management. It offers a complementary approach to underwriting focused on creditworthiness to support settlement risk and customer internal controls to guard against losses due to errors or fraud made possible through variations in file structures, delivery channels and control tools and processes. Speakers address the challenges associated with keeping bankers trained on risks, developing a credit policy that provides guidance for the evaluation and management of credit and fraud risks based on risk controls available to the ODFI, and the importance of broad-based participation in the daily management of files causing exceptions. Also discussed are quantification and qualification of exposure and the relevance of distinguishing between maximum potential exposure and practical risk in the underwriting process as well as ideas for evaluating third-party senders and, where appropriate, their customer-Originators. Suggested companion workshop is The Changing Legal & Regulatory Environment or Creating a Partnership: Third-Party Senders & Banks.

Level: Fundamental

 

Keith Crockett

Operations Risk Manager, Corporate Risk Management, BBVA Compass

 

Dan Heller

SVP, Treasury Management. Credit Supervisor, Wells Fargo

 

Alternative Payments Primer

613/614

1:00 p.m. - 3:00 p.m.

Workshops

New payment channels and technologies are being introduced at a breakneck pace. If you're finding it difficult to keep up with them all, this workshop is for you. Speakers provide an overview of the leading emerging channels for payment initiation, such as mobile payments, NFC/contactless payments, "decoupled," PIN-less, and reloadable debit cards, Revolution Card, PayPal, Google Checkout, Amazon Flexible Payments, NACHA's Secure Vault Payments, and BillMeLater. And if this primer piques your interest, speakers provide a list of concurrent sessions that cover these emerging payments types in greater depth to help you make the most of your PAYMENTS 2010 experience. Suggested companion workshop is Mobile Banking - Getting On Board.

Level: Fundamental

 

Melissa Lowry

Vice President, Wells Fargo

 

George Peabody

Director, Emerging Technologies Advisory Service, Mercator Advisory Group

 

ACH 201

602/603

3:30 p.m. - 5:30 p.m.

Workshops

This workshop builds on principles addressed in Introduction to the ACH & the NACHA Operating Rules. Speakers drill down into complex concepts and explore NACHA Operating Rules nuances in detail as they apply to payment origination and receipt, risk management, rules compliance and enforcement, and exception processing. Speakers examine operational, legal, and business aspects and share insights into best practices. Warranties, liabilities, and responsibilities surrounding ACH participation receive special attention. Speakers draw distinctions between commercial and consumer customer considerations and address ODFI and RDFI perspectives and the use of third-parties. Suggested companion workshop is Introduction to the ACH & the NACHA Operating Rules or Inside the ACH File: A Walk on the Technical Side.

Level: Intermediate

 

Sean Carter, AAP

Director, Education & Rules Development, NEACH

 

Kimberly W. Rector, AAP

Senior Director, Education, MACHA - The Mid-Atlantic Payments Association

 

Interpreting Returns: What Originators Can Learn from ACH Return Data

604

3:30 p.m. - 5:30 p.m.

Workshops

Analyzing your ACH returns and acting on what you learn can improve your collection rate, reduce your transaction processing costs, and speed your company's cash flow. In this eye-opening workshop, presenters categorize ACH returns by the problems that cause them. Attendees learn to identify problems encountered at the account holder level that result in R01 Insufficient Funds, R02 Account Closed returns, and R03 No Account/Unable to Locate Account returns. Speakers address common areas of confusion regarding authorization language provided to consumers and common transaction initiation errors that cause R08 Payment Stopped or R10 Customer Advises Not Authorized returns. In the B2B space, incorrect or insufficient information can result in ACH blocks and filters stopping debits to recipient accounts. Speakers discuss simple changes Originators can make to reduce their return rates and examine ways in which corporate practitioners can increase their collection rate on return re-deposits. Suggested companion workshop is Making the Payments Decision: Best Practices for Corporate Originators.

Level: Intermediate

 

Thomas Carlton Jr., AAP

VP, Strategic Business Development, FIS

 

Arthur Hilgert, AAP

VP, ACH Product Manager, Wells Fargo

 

Gary B. Nesbitt, AAP

SVP, Administration & Training, EastPay, Inc.

 

Introduction to the Prepaid Card

606

3:30 p.m. - 5:30 p.m.

Workshops

Speakers in this workshop examine the strategic, business, and operational aspects of pre-paid or Stored Value Cards from the financial institution and distributor points of view for branded and non-branded products. Topics covered include types of pre-paid offerings such as gift cards and payroll cards, open loop versus closed loop, how cards operate, risks associated with card issuance and acceptance, unique characteristics of pre-paid cards versus "standard" debit cards, and key legal and regulatory issues associated with these products. What is the future of prepaid cards, and how will payroll, healthcare, and government benefit usage in the future. Suggested companion workshop is Card Payments 101.

Level: Fundamental

 

Janet C. Guthrie

Vice President, MasterCard Worldwide

 

Kristen Trusko

President & Executive Director, NBPCA

 

International Payments Primer

607

3:30 p.m. - 5:30 p.m.

Workshops

This workshop offers a concise and comprehensive crash course on global payments. Concepts covered include payment method alternatives, risk management, foreign exchange, message standards, emerging payment types, regional updates, Islamic banking, and regulatory issues. Speakers explain key terms, players, and industry developments. Whether you work for a company with international disbursement and/or collection needs or a financial institution addressing the global payment needs of its customers, this workshop gives you a solid understanding of global payments and what they mean to your organization. Suggested companion workshop is U.S. Payments Systems Primer.

Level: Fundamental

 

Jane Hennessy

Executive Vice President, Wells Fargo

 

Alan Koenigsberg

Managing Director, J.P. Morgan

 

Creating a Partnership: Third-Party Senders & Banks

608

3:30 p.m. - 5:30 p.m.

Workshops

Third-party senders and financial institutions, when working together to develop a strong ACH origination strategy and processing profile built on sound operating controls, provide the ACH Network with high quality transactions that deliver significant value to both originators and receivers. Speakers explore the working relationship between third-party senders and financial institutions and examine a high-level case study that highlights an ACH implementation strategy and tactical activities leveraged on an ongoing basis to manage quality. Suggested companion workshop is Payments Risk 101 - A Risk Management Roadmap.

Level: Intermediate

 

Joseph T. Belczyk

VP, ACH & EC Operations, PNC Bank

 

Kerry Sellen, AAP

VP, Electronic Payment Processing, TeleCheck Services, Inc.

 

The Changing Legal & Regulatory Environment

609

3:30 p.m. - 5:30 p.m.

Workshops

How far is the law lagging behind technology in the brave new world of payments convergence? It is time to change the law or regulations that apply to processing checks (Uniform Commercial Code and Regulation CC) or electronic payments (The Electronic Funds Transfer Act and Reg E)? The rules for paper checks converted to image or ACH items differ for processing, returns, and adjustments. Should the law acknowledge "payments convergence" and develop a unified legal approach? What would that look like, and what would it mean for the industry? Come to this session and learn where the industry is going, what the possible outcomes are, and when we might arrive. Suggested companion workshop is Payments Risk 101 - A Risk Management Roadmap.

Level: Intermediate

 

Duncan Douglass

Partner, Alston & Bird, LLP

 

Jeanette Hait Blanco

Senior Counsel, Bank of America

 

Mobile Banking - Getting on Board

613/614

3:30 p.m. - 5:30 p.m.

Workshops

Many payments experts believe everyone should jump on the mobile payments bandwagon while there are still open seats. Do you have the answers you need before making the jump? Presenters in this workshop analyze topics that directly influence the outcome of an organization's mobile payments strategy - mobile operator control, operator billing, and underlying payments mechanisms. These systems have varying capabilities and economics associated with them. Can mobile adapt and maintain a positive value proposition? Is mobile the freedom trail for merchants with powerful consumer brands to break away from dependence on card-based systems? Suggested companion workshop is Alternative Payments Primer.

Level: Fundamental

 

Devon Marsh

Senior Vice President, Wells Fargo

 

Christopher Peper

VP, Mobile Strategy & Operations, U.S. Bank