Card Solutions

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Monday, April 26

 

 

How Prepaid Cards Can Complement Existing Payment Solutions

604

8:00 a.m. - 9:00 a.m.

Given the current economic and financial environment, companies are being asked to find even more ways to reduce costs and increase efficiencies to improve their bottom lines and be more competitive. Many companies have implemented corporate cards, purchasing cards and business debit cards to reduce costs and inefficiencies from day-to-day business processes - replacing paper with plastic. What about the business functions still utilizing cash or checks for company payments that traditional credit or debit products cannot address? Prepaid cards can be used to eliminate checks and cash in areas including payroll, incentives, travel advances and more. This also provides an opportunity for financial institutions to add new products to their portfolios to meet customer needs and generate a new, low-risk revenue stream. In this session you will be introduced to commercial prepaid card products and learn how they can complement your existing payment solutions. Learn how to further drive down the cost of day-to-day business processes and increase efficiencies.

Level: Intermediate

 

Elisa Corridore

VP, Global Commercial Prepaid Product, MasterCard Worldwide

 

Darin Horrocks

Director, Corporate Payment Services, Comdata

 

Becky Phipps

VP, North America Sales, Cards & Mobile, Travelex Currency Services

   

 

Payment Card Industry Data Security Standard: Why Comply?

609

11:15 a.m. - 12:15 p.m.

Every merchant's worst nightmare is a lead story on the news about cardholders' information being stolen from their company. That's why Payment Card Industry (PCI) data security standard compliance is a hot topic. It's also a challenge. Passing an annual PCI audit doesn't mean you'll still be compliant next week or next month. Yet these security rules may be the best defense for keeping cardholder information safe from thieves and hackers. In this session, industry experts will cite real examples of recent breaches and share how non-compliance can negatively impact your business and your brand. Hear how industry, regulatory and legislative organizations are reacting to major compromises. Determine what level of PCI certification is applicable to your company.

Level: Intermediate

 

Robert J. McCullen

Chairman & CEO, Trustwave

 

Debra Rossi

Executive Vice President, Wells Fargo

 

Bob Russo

General, PCI Security Standards Council, LLC

 

Evolving Trends in Card-Based Fraud & Global Best Practices

608

1:30 p.m. - 2:30 p.m.

The speaker in this session provides an overview on evolving trends in global card-based payments fraud and case studies of best practices across numerous countries. A brief background on the evolution in card-based payments fraud over the past three decades, along with current examples of the sophisticated nature of global card-based payments fraud are examined. A holistic methodology to calculate the "true cost" of card-based payments fraud is introduced and the approach to calculating the impact of fraud across a variety of stakeholders in the payments value chain is supported with proprietary data that offers insight into the current levels of fraud taking place in these varying sectors. The speaker also includes a discussion of the impact of Chip & PIN based authentication worldwide on U.S. fraud levels, as well as a discussion about the Chip/PIN experience in Canada. Finally, a select number of case studies are presented that outline the approach specific countries are taking to combat fraud and the levels of success they are experiencing.

Level: Intermediate

 

David Poe

Director, Edgar, Dunn & Company

 

Debit 2.0 - Affinity Debit Card Programs

607

4:30 p.m. - 5:30 p.m.

As more debit transactions occur and more competitors look to get a piece of the market it is vitally important for FIs to manage their debit portfolios to ensure they maximize their portfolio's potential. This means making sure existing consumers increase activity and encourage in-active account holders to get moving. This panel will present how rewards are playing a bigger part in debit. Speakers on this panel focus on popular reward programs, reward program business models, merchant-funded reward programs, FI internet commerce programs, affinity card programs, and how debit rewards can be used in a segmented portfolio approach.

Level: Fundamental

 

Robert Giltner

Consulting Partner, Velocity Solutions Inc.

 

Mike Grossman

Chief Executive Officer, Tempo Payments, Inc.

 

Russell Prettitore

Vice President, Sales, Saylent Technologies, Inc.

 

Moderator: Paul Tomasofsky

President, Two Sparrows Consulting, LLC

 

Tuesday, April 27

 

Credit Card Issuers' Responses to U.S. Legislative Changes

604

8:00 a.m. - 9:15 a.m.

In May of 2009, the Credit CARD Reform Act of 2009 passed both houses of Congress and was signed into law. This significant legislation has several key elements, including limits on the re-pricing of existing credit card balances, specific rules regarding the allocation of payments to balances, the elimination of universal default and two-cycle billing, and more. The majority of these new rules became affective on February 22, 2010 - five months before the Federal Reserve UDAP rules are to go into effect. Speakers in this session describe the legislation, detail how issuers have responded, and highlight the different strategic tactics that issuers have employed to move forward in this new competitive environment.

Level: Advanced

 

Duncan Douglass

Partner, Alston & Bird, LLP

 

Joel Stanton

Senior Analyst, Lightspeed Research, Inc.

 

The Future of Cards - A Processors Look

604

10:00 a.m. - 11:15 a.m.

The cards business is more dynamic than ever. Debit card transactions have surpassed credit cards transactions for consumer wallet share. Prepaid debit cards have just begun to find their way. The big four payment brands VISA, MasterCard, American Express and Discover have started to plot new courses. On the corporate side, debit is making inroads in payments as well. What does it all mean? Literally in the middle of all of these changes is the "Processor." In this panel, some well-known processors provide their opinions on what the future may hold for cards of all types in the payments game.

Level: Intermediate

 

Sarah T. Hartman

Senior Director, Payment Solutions, TSYS Acquiring Solutions

 

Steve Langhans

VP, Product Strategy, FIS

 

Anna Scurry

Director, Debit Product Management, First Data

 

Moderator: Paul Tomasofsky

President, Two Sparrows Consulting, LLC

 

Back to the Future: New Ways to Pay With A Time-Tested Network

604

1:30 p.m. - 2:30 p.m.

eCommerce activity continues to grow rapidly in the U.S. Customers increasingly prefer to use their debit cards over other methods, but remain reluctant to use debit cards online due to security perceptions. Presenters discuss how their companies are working together to offer a new service that enables cardholders to pay for goods and services on the Internet with their debit cards, in direct partnership with the cardholder's financial institution. Presenters share the details of how the service works; key drivers and customer needs that led to development of the service; current challenges and future of e-commerce payments; and how financial institutions can generate revenue, reduce cost and deliver a secure, convenient customer experience using debit cards.

Level: Intermediate

 

Rene Pelegero

Senior Director, Industry Relations & Strategy, PayPal, Inc.

 

Julie Saville

VP, STAR Network Product Development, STAR Network, a First Data Company

 

Paycards: Cut Costs or Cut Paper Paychecks?

604

3:15 p.m. - 4:15 p.m.

A new method of delivering employee wages has gained widespread acceptance -- payroll cards or paycards. Employers are rapidly recognizing the benefits that come from paycards; convenience, security, cost savings, and happier employees. Additionally, by switching to electronic payments, businesses help preserve the environment. In recent years, adoption of electronic wage payment methods has dramatically increased and the regulatory environment relating to electronic payment methods has changed significantly. Speakers in this session provide an overview of the paycard industry, paperless payroll offerings and options, relevant federal and state laws and regulations, the fundamentals of implementing a paycard program and tips for overcoming obstacles that prevent your clients from adopting electronic wage payments.

Level: Intermediate

 

William Dunn

Manager, Government Relations, American Payroll Association

 

Traci D. Hayes

SVP, Strategic Alliances, Skylight Financial

 

Tom Simeur

Vice President, Staffmark

 

The Headaches of Various Payments & Entry Points - A Healthcare Case Study on PCI & Data Security

604

4:30 p.m. - 5:30 p.m.

PCI compliance is complex enough without that added complexity of decentralized multiple entry points with varied methods of entry such as live swipes, phone, on-line hosted web pages, lockbox credit card payments, and correspondence. Add in the complexity of the healthcare industry such as HIPAA and red flags regulation and additional technology such as kiosks, portals, pre-visit collections via a third-party and headaches occur regularly. The session walks through a healthcare case study consisting of the multiple payments received, the posting process, new technologies and data security measures and the PCI impact to the organization. The session has a healthcare slant but is applicable to organizations facing PCI compliance issues with a myriad of payment entry points.

Level: Intermediate

 

Scott Hawig

Divisional Chief Financial Officer, PRMO, Duke University

 

Michael Rabb

Director, Cash Management, Duke University

 

Jeffrey A. Thomas, CTP

Group Vice President, SunTrust

 

Wednesday, April 28

 

Reloadable Prepaid Cards in Branch - Research Study Results

612

8:30 a.m. - 9:30 a.m.

Meta Payment Systems, Visa and the Center for Financial Services Innovation share the results of their recent research study conducted to identify both the opportunity for reloadable prepaid cards in financial institution branches as well as the most effective sales channels and marketing approaches. Attendees learn how to assess the opportunity for reloadable prepaid card sales in their branches, as well as how to train and market this product within the branch environment.

Level: Intermediate

 

Karen Andres

Relationship Manager, Center for Financial Services Innovation

 

Mick Conlin

SVP, Agent Product, Meta Payment Systems

 

Lisa McFarland

Senior Business Leader, Visa, Inc.

 

Self-Service: Beyond ATMs & Banking Services

604

11:00 a.m. - 12:00 p.m.

Self-service technology is proliferating across many industries and simplifying consumers' lives, from the grocery store self-check out to DVD rentals to airline tickets, casinos and pharmacy information. Innovation around self-service within the financial services sector will go far beyond the traditional ATM. Growing consumer demand for efficiency and accessibility whether by laptop, mobile or kiosk combined with the retailer's drive to increase customer loyalty and influence purchase behavior are key forces behind the future of self-service technology. In this session, you will learn how technology will propel self-service in both the virtual and brick-and-mortar environments. We will explore self-service solutions for banked and unbanked consumers as well as applications for employers to enhance employee satisfaction while managing expenses.

Level: Intermediate

 

Ashim Banerjee

CIO, TSYS Acquiring Solutions